Ratings based on 552 Verified Reviews

4.3 out of 5
92% of guests recommend
4.4 Room cleanliness
4.5 Service & staff
4.1 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Awesome Shichachai Shadow Art Performance Hotel

Posted 17 May 2021 on Hotels
A perfect little gem of a hotel right in the centre of the hutongs. Very clean and welcoming with superb service from their staff (who speak English). The hotel is like a little museum to Chinese shadow art with so much information, examples and a library. An added bonus was the actual shadow art performance and demonstration by the puppeteer.
5 out of 5
by A verified traveler

Loved the ambience

Posted 30 Jan 2020 on Hotels
We absolutely loved the ambience, decoration and the overall vibe of the hotel. The shadow art theme is all over the lobby, main area and in each room and are all done very well, the shadow puppet play was lovely and the staff very helpful and attentive. Rooms are a bit on the small side but this was more than clear when we made our booking so it was not an issue at all. The location is in the Hutong, but it is easily accessible and less than a 10 minute walk to the lakes or the subway station. The information we received before arrival, the notes from the staff at the reception and in our room were very well prepared and would be very helpful to those traveling to Beijing for the first time.
5 out of 5
by A verified traveler from Shrewsbury, UK

Posted 30 Jan 2020
We had the misfortune to arrive in Beijing during the coronavirus outbreak and the staff could not have been more helpful. They allowed us to cancel without charges. The hotel is situated in the historic hutongs and beautifully decorated in traditional style. We were so sorry we could not stay longer.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 14 Jan 2020 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 3 Jan 2020 on Hotels
4 out of 5
by A verified traveler from Melbourne

Posted 3 Jan 2020
Good sized room, bed and bathroom, in a hotel which is positioned within the hutong’s. Walking distance to plenty of places to eat and drink, with Houhai Park having a good selection of bars and public transport about 10 minutes walk away. Small but satisfying selection for breakfast, but much of it was not hot. Overall not bad.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 28 Dec 2019
2 out of 5
by A verified traveler

Posted 25 Dec 2019
Very inconvenient location and most of the taxi driver are unwilling to enter to the small alley! Bad house keeping , didn’t even bother to clean up the messed table and replenishing the used toiletries.. anyway this is the last time stay here! Bad experience.
Comment from Hotel Management
30 Dec 2019 by Shichahai Shadow Art Performance Hotel, Hotel Management
Dear guests, Thank you for choosing Shichahai Shadow Art Performance Hotel and taking your time to write comments for us. I am sorry to hear that you are not satisfied with your stay here. Our hotel is located in the Hutong area, so our foreign guests could truly experience the life of local people. Although the Hutong is very narrow, taxis can reach the door of the hotel. The hotel receptionists call taxies every day for our guests. Besides, our housekeepers will clean the room and replenish the toiletries every day. If you are not satisfied with the cleaning, you could call the Reception and ask the housekeeper to clean again as the way you wish. Thank you again for choosing our hotel. All the best for you.
5 out of 5
by A verified traveler from Seattle

Posted 19 Dec 2019
This place has shadow art shows on Tu, Thur, and Sat. The staff is really nice and helpful, for example, David is one of the staff who helped me a lot. Definitely recommend this place if you want to experience Beijing culture.
Comment from Hotel Management
23 Dec 2019 by Shichahai Shandow Art Performance Hotel, Hotel Management
Dear guests, Thank you for choosing Shichahai Shadow Art Performance Hotel and taking your time to write comments for us. Your praise will certainly encourage the team to continue to make every effort to ensure each of our guests takes away an unforgettable memory of their stay. Our hotel is located in the Hutong area of the old town, where the guests could feel and experience the Hutong Culture of old Beijing. Every Tuesday, Thursday and Saturday night, the hotel provides shadow puppet performance. Besides, we also have dumpling making class and shadow puppet painting class every day for guests to experience. Thank you again for choosing our hotel. Should your travels bring you back this way, I hope that you will stay with us again.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 15 Dec 2019 on Hotels