Ratings based on 14 Verified Reviews
3.1 Room cleanliness
3.2 Service & staff
2.8 Room comfort
2.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 17 Jan 2020 on Hotels
by A verified traveler from Montréal
Posted 29 Oct 2018
The hotel is being renovated and some services are not available. The hotel is hard to locate because of it renovation process and the absence of english identification sign.
Comment from Hotel Management
19 Apr 2019 by Jianing Cui, Hotel Management
Dear guest, thanks for your comments! Our hotel values every guest's comments and advices. Shanshui Trends Hotel is committed to providing guests the premium service, and your satisfaction is our goal. We look forward to your next stay!
Recommended
for Personal Eventby A verified traveler
A good budget hotel, but not for Westerners
Posted 20 Jan 2018 on HotelsI would not recommend this hotel for Westerners, it is not very comfortable and my room felt a little cold even though the radiator was on. The thermostat on the wall cannot be used, so there is no way to adjust the heat.
As far as I can tell, there is no restaurant; however there is a small restaurant across the street that offers breakfast beginning at 6:30 a.m. It is Chinese food.
There are other restaurants in the area and it is close to Beijing West railway station. You can walk there in about 15 minutes.
Comment from Hotel Management
19 Apr 2019 by Jianing Cui, Hotel Management
Dear guest, thanks for your comments! We apologize for your imperfect experience. Our hotel values every guest's comments and advices. We will self-examine and improve our service and enhance the staff training. Shanshui Trends Hotel is committed to providing guests the premium service, and your satisfaction is our goal. We look forward to your next stay!
by Zhi Kang
Posted 8 Mar 2017 on Hotels
Comment from Hotel Management
18 Apr 2019 by Jianing Cui, Hotel Management
Dear guest, thanks for your comments! Our hotel values every guest's comments and advices. Shanshui Trends Hotel is committed to providing guests the premium service, and your satisfaction is our goal. We look forward to your next stay!
by A verified traveler
Feel I was treated as a thief
Posted 12 Nov 2016 on HotelsThat was OK for my stay, except for the checkout experence. It was early before 6am, I went to frontdesk, a sleepy stuff on tuty told to me to wait a while. Then she called floor stuff to check the room I stayed. Aftet 5min, I was allowed to leave the hotel. Upset to feel as I was a thief other than a respective guest.
Comment from Hotel Management
7 Dec 2016 by General Manager, Hotel Management
Dear guest, thanks for your comments! We apologzie for your
imperfect experience. Our hotel values every guest's comments and advices. We will self-examine and improve our service and enhance the staff training. Shanshui Trends Hotel is committed to providing guests the premium service, and your satisfaction is our goal. We look forword to your next stay!
by meng lai
Posted 1 Aug 2016 on Hotels
Comment from Hotel Management
7 Dec 2016 by General Manager, Hotel Management
Dear guest, thanks for your comments! Our hotel values every guest's comments and advices. Shanshui Trends Hotel is committed to providing guests the premium service, and your satisfaction is our goal. We look forword to your next stay!
by eric
Posted 16 Sep 2014 on Hotels
Comment from Hotel Management
7 Dec 2016 by General Manager, Hotel Management
Dear guest, thanks for your comments! Our hotel values every guest's comments and advices. Shanshui Trends Hotel is committed to providing guests the premium service, and your satisfaction is our goal. We look forword to your next stay!
by A verified traveler
Posted 7 Aug 2014 on Hotels
A good hotel but taxi driver found it hard to find as it is hidden away. Close to train station but the area it is located is a bit run down. The hotel is very clean and rooms are spacious.
Comment from Hotel Management
7 Dec 2016 by General Manager, Hotel Management
Dear guest, thanks for your comments! Our hotel values every guest's comments and advices. Shanshui Trends Hotel is committed to providing guests the premium service, and your satisfaction is our goal. We look forword to your next stay!
by A verified traveler
Posted 28 Dec 2018 on Hotels
Comment from Hotel Management
18 Apr 2019 by Jianing Cui, Hotel Management
Dear guest, thanks for your comments! Our hotel values every guest's comments and advices. Shanshui Trends Hotel is committed to providing guests the premium service, and your satisfaction is our goal. We look forward to your next stay!
by nam hyun
Posted 19 Dec 2017 on Hotels
중국어 아니면 말이 통하지 않습니다.
Comment from Hotel Management
19 Apr 2019 by Jianing Cui, Hotel Management
Dear guest, thanks for your comments! Our hotel values every guest's comments and advices. Shanshui Trends Hotel is committed to providing guests the premium service, and your satisfaction is our goal. We look forward to your next stay!
