Ratings based on 308 Verified Reviews
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 1 Jan 2025
First class customer service. All staffs speak some English. Communication is smooth and simple. If you're first timer to Beijing, this is the place to stay .
Comment from Hotel Management
2 Jan 2025 by Shangri-La Beijing, Hotel Management
Dear guests, thank you for your stay, and sharing your feedback. We look forward to your next visit! Sincerely yours.
by A verified traveler
Posted 18 Nov 2024
Comment from Hotel Management
19 Nov 2024 by 北京香格里拉, Hotel Management
尊敬的客人，谢谢您的入住。非常感谢您与我们分享您的入住反馈。谢谢！顺致敬意。
by A verified traveler from Anaheim
Posted 14 Nov 2024
Comment from Hotel Management
15 Nov 2024 by Shangri-La Beijing, Hotel Management
Dear guests, thank you for your stay, and sharing your feedback. We look forward to your next visit! Sincerely yours.
by A verified traveler
Posted 7 Oct 2024 on Hotels
Overall good hotel
Bit far from city but subway 5 min walk
Comment from Hotel Management
8 Oct 2024 by Shangri-La Beijing, Hotel Management
Dear guests, thank you for your stay with us, and sharing your feedback. We look forward to your next visit! Sincerely yours.
by A verified traveler
Posted 24 Aug 2024
Their staff accidentally broke a face cleaning tool in our room. Their manager tried so hard to reach out to me because I don't have local phone number and kept asking for how they make it up. Later they bought another one for us and also brought a bag of mooncakes as a gift to us. So friendly and considerate to customers. Will stay again in future for sure. 5 out of 5.
Comment from Hotel Management
26 Aug 2024 by Shangri-La Beijing, Hotel Management
Dear guests, thank you for your stay with us, and sharing your feedback. We look forward to your next visit! Sincerely yours.
by A verified traveler
Posted 12 Aug 2024
Comment from Hotel Management
14 Aug 2024 by 北京香格里拉, Hotel Management
尊敬的客人，谢谢您的入住。非常感谢您与我们分享您的入住反馈。期待您的再次入住。谢谢！顺致敬意。
by A verified traveler
Posted 8 Aug 2024
staff was all friendly. Recommend
Comment from Hotel Management
8 Aug 2024 by Shangri-La Beijing, Hotel Management
Dear guests, thank you for your stay with us, and sharing your feedback. We look forward to your next visit! Sincerely yours.
by A verified traveler
Posted 26 Jul 2024
Comment from Hotel Management
29 Jul 2024 by 北京香格里拉, Hotel Management
尊敬的客人，谢谢您的入住。非常感谢您与我们分享您的入住反馈。期待您的再次入住。谢谢！顺致敬意。
by A verified traveler
Posted 13 Jul 2024 on CheapTickets
Foods at the restaurant too expensive
Comment from Hotel Management
15 Jul 2024 by Shangri-La Beijing, Hotel Management
Dear guests, thank you for your stay with us, and sharing your feedback. We look forward to your next visit! Sincerely yours.
by A verified traveler
Posted 10 Jul 2024
Good service; walking distance to public park
Comment from Hotel Management
11 Jul 2024 by Shangri-La Beijing, Hotel Management
Dear guests, thank you for your stay with us, and sharing your feedback. We look forward to your next visit! Sincerely yours.
