Renaissance Beijing Capital Hotel Reviews

Dear Guest.Our entire team is immersed in immense joy and pride to receive your perfect score! This is not only a recognition of our hotel services and facilities, but also the highest praise for the hard work and unremitting efforts of our staff.We know that every guest's satisfaction is our greatest encouragement and support. Therefore, whether it is from the cleanliness and comfort of the room, the richness and deliciousness of the breakfast, or the thoughtfulness and consideration of the overall service, we will, as always, maintain a high standard and endeavour to create an unforgettable accommodation experience for each and every guest.Thank you again for your trust and support, your full praise will inspire us to continue to move forward, and constantly improve the quality of service, to provide more guests with a more high-quality, comfortable accommodation.We look forward to serving you again in the coming days and bringing you more surprises and pleasures. We wish you a happy life and all the best!Sincerely

Dear Guest,Thank you for staying with us, it was like a warm sunshine that lit up the road ahead of us. I look forward to meeting you again in the near future and writing more stories about “very good” together.I wish you a happy life and all the best!Sincerely

Dear Guest,Thank you very much for your detailed review of our hotel! We are thrilled to learn that you were pleased with our linens, bedding, room spaciousness, and location convenience. The comfort and cleanliness of our bedding and the spaciousness of our rooms is something we always strive for, and we are honored to receive your approval.At the same time, we especially appreciate your compliments on our service staff. Their courtesy and helpfulness is a reflection of our hotel culture. We will convey your praise to our team and motivate them to continue to provide excellent service.The convenient location near the metro station and shopping area is also a great advantage of our hotel and we are glad that it can facilitate your travel.Thank you once again for your valuable comments, your satisfaction is our motivation for continuous improvement. We look forward to the opportunity to serve you again in the future and create a more memorable stay for you!

Dear Guest:Greetings! First of all, we sincerely apologize for the soundproofing problem you experienced in your south-facing room on the executive floor, which clearly fell short of the high quality standard of accommodation we always strive for. We understand the importance of a good night's rest for our guests and regret any inconvenience this may have caused you.Regarding the issue of soundproofing facilities, we have documented the problem and will take immediate steps to improve it. We will work closely with the relevant departments to evaluate and optimize the existing soundproofing facilities to ensure that a similar situation does not occur in the future. At the same time, we will also strengthen our daily inspection and maintenance of guest rooms to ensure that all facilities are in the best condition.Thank you for taking the initiative to communicate with us after experiencing the problem and successfully switching to a room on the west side, which improved the situation. We value your feedback and will continue to work hard to provide you with a more comfortable and quieter stay.We apologize for the issue regarding the untimely replenishment of items in the room. This may be due to an oversight in our service process. We have already reminded and trained the relevant service staff to ensure that we can replenish the required items for our guests in a more timely and accurate manner in the future.We take the issue of breakfast quality very seriously as well. The re-frying of bacon and sausages you mentioned is something we are aware of and have investigated. We are committed to continually adapting our breakfast menu and cooking methods to ensure that the ingredients are fresh and flavorful, while meeting the diverse taste needs of our guests. We will work closely with our chef team in an effort to improve the overall quality of the breakfast, so that you can feel our dedication and sincerity while enjoying your meal.Once again, we apologize for the inconvenience caused and sincerely thank you for your valuable comments. We will respond to your expectations with a more rigorous attitude and better service to ensure that you feel our progress and improvement in your future accommodation experience.We wish you a happy life and a pleasant journey!

Dear Guest.Greetings!All of our team members are extremely pleased and encouraged to receive such a warm and complimentary feedback from you. It is our goal and great honor to make your stay in our hotel a very pleasant one and leave such a good impression.Regarding the breakfast, we are very pleased to hear that you spoke highly of its rich and varied selection and the particularly refreshing fresh juices. We have always been committed to providing our guests with a high-quality and diverse breakfast experience, and we hope that we can satisfy every guest's taste. In the future, we will continue to optimize our breakfast service to bring you more surprises.The view from the room is one of the highlights we are proud of. Being able to enjoy a comfortable stay with a stunning view adds a unique touch to the whole experience. We look forward to presenting you with the best views every time and making your trip even more memorable.We are proud of our friendly and welcoming staff. They always uphold the service concept of “customer-oriented”, and provide thoughtful and meticulous service for every guest. We are pleased to see that you feel the warmth and care of a home away from home. In the future, we will continue to strengthen staff training, improve service quality, and create a more warm and pleasant accommodation environment for you.At the same time, we also pay great attention to the hotel's cleanliness and hygiene. Clean and tidy environment is the basis of every guest's peace of mind, but also our persistence and commitment. Seeing your satisfaction with this, we are even more determined to maintain high standards and strict requirements.In short, your satisfaction is our greatest motivation. Thank you for choosing our hotel and leaving us such a valuable review. We look forward to welcoming you again in the future and continuing to provide you with excellent service and experience. Please feel free to contact us for any further needs or suggestions.We wish you a happy life and a pleasant journey!

Dear Guest.Thank you very much for giving us a favorable review! Your satisfaction is our greatest honor and source of motivation.We have always been committed to providing every guest with a warm, comfortable and memorable stay experience, and we are very pleased to receive your recognition. Your favorable comments are not only the affirmation of our services, but also a stimulus and incentive for our future work.We promise to continue to maintain and improve the quality of service, to ensure that every guest in our hotel can feel the warmth and comfort of home. Thank you once again for your visit and favorable comments, and look forward to the future, we can continue to bring you more beautiful experience.We wish you a happy life and all the best!

Thank you very much for your detailed review of our hotel, we are delighted by your satisfaction and recognition.We are pleased to learn that the location of the hotel brings you great convenience, not only is it close to the shopping center, making it easier for you to shop, but it is also within walking distance to the subway station, providing you with more choices and flexibility in your travel. This is also one of the factors we took into special consideration when choosing the location, hoping to create a more convenient and comfortable stay for every guest.We are honored by the comments about the rooms. We are always striving for a spacious and clean accommodation environment, and to receive your “impeccable” comments is a great recognition of our work. We will continue to maintain this standard, and constantly improve the comfort of the room and the details of the treatment, so that every guest can feel home-like warmth and comfort.In terms of service, we understand the importance of the attitude and quality of our staff to the guest experience. We are proud to hear you praise our friendly and attentive staff. Although only a few of them speak English, they are all providing quality service to our guests in a genuine and professional manner. We will continue to enhance the training of our staff to improve their language skills and overall quality to better meet the needs of our guests from all over the world. For breakfast items, we do change some of the dishes every week.Thank you again for your comments and support, and we will continue to work hard to provide you with a more quality and comfortable stay. If you have any other questions or needs during your stay, please feel free to contact us, we will be happy to serve you.We wish you a happy life and look forward to your visit again!

Dear valued guest,Thank you for staying with us at Renaissance Beijing Capital Hotel, and we appreciate your comments concerning the hotel facilities. We are very excited to know that you have enjoyed your stay with us. We will surely share your comments with our team members. We look forward to welcoming you back in the near future!

Dear Guest, Hello! We are honored to receive your high praise for our hotel environment and service, which is not only a great encouragement to our staff, but also the most valuable motivation in our pursuit of excellence in service. We are very pleased to know that you enjoyed a comfortable environment and attentive service during your stay. We look forward to providing you with the same or even better service in the near future, and to making every stay a memorable one. If you have any needs or suggestions in the future, please feel free to contact us, we will be happy to serve you. We wish you a happy life and all the best!