Ratings based on 18 Verified Reviews

4.3 out of 5
67% of guests recommend
4.3 Room cleanliness
4.1 Service & staff
4.5 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 23 Nov 2019 on Hotels
Very Clean and quite location.
5 out of 5
by A verified traveler

Excellent place to stay, definitely recommend

Posted 30 Oct 2019 on Hotels
3 out of 5
by A verified traveler

Posted 13 Jul 2019 on Hotels
The apartment condition needs to be updated. The nearby area was under construction, so it was quite dirty.
Comment from Hotel Management
18 Jul 2019 by Jenny Zhao, Hotel Management
Dear Guest: Thank you for your valuable comments. We will cooperate with the property management to improve the environment of the community. Thank you very much for staying at Oak Chateau and look forward to welcoming you back in the not distance future. Best regards,
5 out of 5
by A verified traveler from NJ

Posted 25 Jul 2018
Nice and clean. May not look much on the outside but the room we had was spacious. Comfortable furniture in living room, slept well in their beds. Only stayed overnight so didn’t really make use of the kitchen. Only negative I can say is that water from shower leaked outside of stall and onto floor. Had to put towels on the floor which got totally soaked afterwards.
5 out of 5
by A verified traveler

Clean and comfortable stay

Posted 24 Jul 2018 on Hotels
It’s clean and comfortable, no hidden dirty corner. It’s in a very quiet neighborhood. It’s a bit far from subway.
5 out of 5
by A verified traveler

Good Service.

Posted 13 May 2018 on Hotels
櫃台人員服務很好!　出差非常疲憊旁邊剛好有一家按摩店！感覺很溫馨!　有洗衣機很方便！旁邊的美食街很方便好吃！
4 out of 5
Recommended
for Families
by A verified traveler from USA

Nice apartment hotel in ChaoYang District

Posted 4 Jan 2018
Good: Suite rooms comfortable and clean with everything needed including a fully equipped kitchen. Bathroom does not have the bad smell most Chinese hotels have in their bathrooms. Location very close to CBD but reclusive and private. Small gym, convenient store and Mexican themed bar all located right downstairs. Hotel staff very helpful to get taxi quickly. Not-so-good: Longer walk to Subway (12 minutes) than expected. Taxi drivers have difficulty finding the location unless using navigator. There is no good restaurant within walking distance nearby. Booked 4 person suite as advertised with two large beds for 4 adults. It turned out it is a 3 person suite with 2nd bedroom only having a small double bed, and an added single bed in living room. Meanwhile hotel only provided towels to 3 persons despite repeated reminder throughout the 1 week stay.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 12 Nov 2023 on Hotels
5 out of 5
by A verified traveler

駅からはちょっと歩くが、快適で便利。

Posted 19 Aug 2019 on Hotels
最寄りの地下鉄駅（三元橋）からは徒歩10分程度の場所にあるが、環境はとても静か。近隣にセブンイレブンが2店舗あり、至極便利。フロント係はフランクで聞き取りやすい英語を話す。自分で洗い忘れた食器類も片付けてくれていた。冷凍機能の付いていない冷凍庫だったのが残念。
Comment from Hotel Management
17 Sep 2019 by Sukey, Hotel Management
まず、ご入居とコメントありがとうございました。 また、冷蔵庫の冷凍机能について説明いたします。 次の入居を歓迎いたします。
1 out of 5
by A verified traveler

一般的酒店，有偏见的酒店服务，不推荐入住

Posted 20 Aug 2018 on Hotels
家庭入住的，订的2 bedroom的房间，房间预定的时候就选的3人。 但是入住3天不管是提供的饮水瓶装水还是浴室的毛巾都只提供2份。找客房要第三瓶水还被告知需要另外花10元买一瓶价值2元的农夫山泉。 入住的时候，酒店前台完全没有任何服务的交代，酒店是带厨房的，关于厨房用具是否可以使用之类或者其他注意事项，完全没有任何交代。所有的服务仅限于给房卡及收押金。 房间的设施衣柜老旧，关上衣柜的门，衣柜里的灯都无法熄灭。打电话给前台需要修理，回复懒洋洋的。整个房间打扫非常不到位，很多地方都有灰尘，地毯清洁也不干净，完全不够4星酒店标准。 在酒店大堂等待朋友时候，亲眼目睹前台人员对于外籍住客态度亲切，细心交代。 对自己的国人一副高高挂起的高冷状态，体验度极差。 不建议入住此酒店。订了国内外这么多酒店，此酒店体验度最差，非常不值得入住。歧视政策还在国内搞起，员工素质极端低下。
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