Ratings based on 985 Verified Reviews
3.9 Room cleanliness
4.0 Service & staff
3.8 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 20 Nov 2024
by A verified traveler
Posted 19 Nov 2024
Short walking distance to shopping district. Good location.
by A verified traveler
Posted 8 Nov 2024
It is a very old hotel, the room interior is rusty and cabinets are falling apart. Hotel staff is friendly and gave us ample information on sightseeing and ticketing options to places of interest.
by A verified traveler
Posted 7 Nov 2024
It is a mega type of hotel. Staff were efficient. Room was Okay, but the sharp LED lights reduced the comfort levels. They could use soft light instead.
by A verified traveler
Posted 5 Nov 2024
The property is in a dire need for an upgrade. I stayed at the new wing and the old wing. Both are equally old. Apart from the convenience, the hotel rooms are nothing to shout about. The toilet tiles were cracked and the drainage in the bathroom was bad. An overhaul is badly needed for the place
by A verified traveler
Posted 4 Nov 2024
for the location
by A verified traveler
Posted 3 Nov 2024
The hotel is conveniently located. However, the rooms are in dire need for an upgrade. The toilet had a few damaged tiles and the water drainage in the bathing area was not effective.
by A verified traveler
Posted 11 Oct 2024
Comment from Hotel Management
22 Oct 2024 by Guest Experience & Brand Manager, Hotel Management
Dear valued guest, We are sorry to learn that your recent stay did not meet your expectations. On behalf of our team, I would like to extend our sincere apologies to you. Your feedback has been shared with the hotel management and department directors, and we are committed to maintaining and updating hotel facilities, improving the environment, and enhancing service quality. I, on behalf of our team, once again apologize for the imperfect experience you had. Thank you again for your honest feedback, which helps us improve and make enhancements. At the same time, if you come to Beijing again, please contact me. We sincerely invite you to stay with us once more for a renewed experience. Warm regards from the Guest Experience & Brand Manager at Novotel Beijing Peace Hotel.
by A verified traveler
Posted 7 Oct 2024
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Comment from Hotel Management
9 Oct 2024 by Guest Experience & Brand Manager, Hotel Management
Dear valued guest,Thank you very much for choosing Novotel Beijing Peace! Located in the heart of Beijing, Novotel Beijing Peace offers convenient access to commercial shopping centers and major tourist attractions such as Wangfujing Business District, the Forbidden City, and Tiananmen Square, making it an exceptionally advantageous location with easy transportation. We sincerely look forward to your next visit. Warm regards from the Guest Experience & Brand Manager at Novotel Beijing Peace.
by A verified traveler
Posted 29 Sep 2024
Comment from Hotel Management
9 Oct 2024 by Guest Experience & Brand Manager, Hotel Management
Dear valued guest,Thank you for choosing our hotel as your stay in Beijing. We are truly sorry that you did not have a perfect experience. We value the feedback of every guest and adhere to the principle of providing high-standard service and making every guest feel welcome. We would greatly appreciate it if you could contact us at your convenience, as this will help us further understand the actual situation, make improvements and enhancements, and prevent similar issues from happening in the future.At the same time, if you come to Beijing again, please contact me. We sincerely invite you to stay with us once more for a renewed experience.Warm regards
