Ratings based on 28 Verified Reviews
3.1 Room cleanliness
3.3 Service & staff
3.4 Room comfort
3.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 11 Dec 2019
definitely feeling deceived by the pictures. The motel like property is located in a very poor neighborhood where I felt dangerous walking out, it is also difficult to find as it is not on main street. I had a hard time to find a room with clean sheets. You must schedule ride to airport in advance, it is not a shuttle but one driver with his own car to take you to places. The driver is nice and kind. Most of the time there is only one receptionist who isn’t very welcoming. The receptionist is also responsible for delivering the breakfast to guest rooms. I believe there is only one receptionist at a time at front desk.
Comment from Hotel Management
11 Dec 2019 by leilei, Hotel Management
The picture is the real scene of the hotel. The room is large, clean and tidy, and the temperature is suitable. This is the only energy-efficient building in the country, even in the airport there is no noise interference. A few days ago, in the earthquake in Beijing, all the hotel guests said they had no feeling. Of course, the quality here was very good. It was resistant to a magnitude 8 earthquake, but people in the nearby buildings were shocked. We provide you with a special car service. In order to satisfy you, the front desk of the hotel specially takes food from the kitchen to your room, and this free breakfast is your order. Your anonymous comments should indicate that you have received considerate service, and you are ungrateful, which makes us feel hurt.
by A verified traveler
Posted 3 Dec 2019
Comment from Hotel Management
4 Dec 2019 by kary, Hotel Management
Dear Guest, We are happy to hear that you enjoyed our service provided by our team and our offerings. We are looking forward to welcome you back and hope you see you soon. Yours sincerely, MJ-ULAND Beijing
by A verified traveler
Posted 22 Nov 2019 on Hotels
Comment from Hotel Management
4 Dec 2019 by kary, Hotel Management
Dear Guest, We are happy to hear that you enjoyed our service provided by our team and our offerings. We are looking forward to welcome you back and hope you see you soon. Yours sincerely, MJ-ULAND Beijing
by A verified traveler
Posted 19 Nov 2019 on Hotels
Comment from Hotel Management
4 Dec 2019 by kary, Hotel Management
Dear guest, I'm sorry for your dissatisfaction. We warmly welcome every guest here, and provide free airport pick-up and drop off. Every guest provides a single breakfast free of charge according to their own needs. The chef is national level. We try our best to meet the needs of children, the elderly or guests from all over the world. The room has central air conditioning, floor heating, central hot water and central pure water direct drinking machine. It is the only energy-saving and environmental friendly hotel in China. No matter what you need, please let me know on the day you arrive, so as to provide you with the most sincere service
by A verified traveler from Beijing
Posted 25 Oct 2019
Bad location, sad and dirty room, dirty hotel, Nothing to do with the pictures, we really do not want to leave the hotel which is located in a sad and squalid location of the airport, I highly recommend it.
Comment from Hotel Management
31 Oct 2019 by Kary, Hotel Management
First, all the description about our hotel are real. We have really strict sanitary standard to our clean-keeping. And all the hotel house-keeping are trained or work at the other hotel before! If you still feel uncomfortable when you walk into the room, you cloud tell us and we’ll change a room for you. Second, we located 3-6km away from the airport, depends on the Terminal. And the photo can’t be more real. All of them are taking by camera or phone, but we add filter indeed! None of them is made by computer! I’m sad to hear you have a misunderstanding and bad experience to stay theirs.
by A verified traveler
Posted 24 Oct 2019
Need English staff
Comment from Hotel Management
31 Oct 2019 by Kary, Hotel Management
Thank you for your comment. The reception could only speak simple English. All of them have a translator, so their’s no problem with communicating. If there's a problem, our manager will come to the reception to do the job. We’ll hire more English staff. Thanks for your advise! And if there's a chance you could choose us again when next time you come, we'll provide better services! Thank you and have a good day.
by A verified traveler
Posted 7 Oct 2019 on Hotels
The hotel was great the location was ideal for anyone needing to be close to the airport.
Comment from Hotel Management
18 Oct 2019 by Kary, Hotel Management
Thank you so much for choosing us! We're so happy to hear that you like here!
by A verified traveler
Posted 23 Sep 2019
Comment from Hotel Management
18 Oct 2019 by Kary, Hotel Management
We're sorry that you didn't enjoy the time with us. Please tell me how can we do better. Thank you!
by A verified traveler
Posted 17 Sep 2019 on Hotels
Comment from Hotel Management
18 Oct 2019 by L, Hotel Management
Thanks for choosing us! Please tell me how to do better.
by A verified traveler
Nice place to stay!
Posted 28 Aug 2019 on HotelsKary was helpful in arranging transport from the airport to the shuttle. I stayed in the loft and it was very clean and open - exactly like the photos. The room was large and also had its own kitchen for cooking. The hotel is about 20 minutes from the airport.
Comment from Hotel Management
2 Sep 2019 by Kary, Hotel Management
The loft is a Japanese Style Tatami, not a regular hotel room. We're so appreciate that you like their. The hotel is an energy saving hotel, covered with solar panels. The room is started at 42 square meters. We're just opened the swimming pool few weeks ago. We'll be so happy to see you again! Have a nice day!
