Ratings based on 811 Verified Reviews

4.1 out of 5
86% of guests recommend
4.1 Room cleanliness
4.0 Service & staff
4.0 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted 17 Nov 2024
OK. Staff were helpful and everything was clean and well managed. Great location for Wunfujing Street, Metro and Forbidden City but the hotel is quite old and tired.
Comment from Hotel Management
21 Nov 2024 by Paul, Hotel Management
Dear guests, thank you for choosing JadeGarden Hotel for your stay and sharing your experience with us. We are delighted that you enjoyed your stay here and we look forward to welcoming you back to Beijing, China, and our hotel. Wishing you all the best!
4 out of 5
by A verified traveler

Posted 9 Nov 2024
The location is very good. The hotel is close to the Palace Museum and to shopping on Wangfujing Street.
Comment from Hotel Management
21 Nov 2024 by Paul, Hotel Management
Dear guests, thank you for choosing JadeGarden Hotel for your stay and sharing your experience with us. We are delighted that you enjoyed your stay here and we look forward to welcoming you back to Beijing, China, and our hotel. Wishing you all the best!
4 out of 5
by A verified traveler

Posted 7 Nov 2024
The hotel is located in a convenient location near the Palace Museum. However, traffic control in its neighborhood made it difficult to hail a cab or drive around. The staff was very helpful during my stay.
Comment from Hotel Management
21 Nov 2024 by Paul, Hotel Management
Dear guests, thank you for choosing JadeGarden Hotel for your stay and sharing your experience with us. We are delighted that you enjoyed your stay here and we look forward to welcoming you back to Beijing, China, and our hotel. Wishing you all the best!
4 out of 5
by A verified traveler

Posted 6 Nov 2024
Efficient staff welcoming (I missed the entrance and entered via the back) the convenience to the subway and forbidden city were very good. The service was good. I would have liked to have a direct contact email or option for the hotel.
Comment from Hotel Management
7 Nov 2024 by Paul, Hotel Management
Dear guests, thank you for choosing Jade Garden Hotel and sharing your stay with us. Welcome to China again and look forward to your stay in Jade Garden Hotel again.
5 out of 5
by A verified traveler

Posted 3 Nov 2024
The location is great: convenient to walk to Wangfujing and the Palace Museum. The food could be better.
Comment from Hotel Management
7 Nov 2024 by Paul, Hotel Management
Dear guests, thank you for choosing Jade Garden Hotel and sharing your stay with us. Welcome to China again and look forward to your stay in Jade Garden Hotel again.
4 out of 5
by A verified traveler

Posted 23 Oct 2024
Location is good. The Imperial place is only a few steps away. It’s also very safe.
Comment from Hotel Management
24 Oct 2024 by Paul, Hotel Management
Dear guest, thank you for your positive review and support! We look forward to your next visit to JadeGarden Hotel. Wishing you a pleasant life!
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 26 Jan 2020 on Hotels
4 out of 5
by A verified traveler

Posted 23 Jan 2020
The Location is very good doesn't matter were do you want to go.
Comment from Hotel Management
27 Jan 2020 by SUNNY, Hotel Management
Dear guests: Thank you for staying in Jadegarden Hotel and recognizing us. In the future, we will continue to welcome every guest with sincere attitude and professional and thoughtful service. We sincerely look forward to your coming again and wish you a happy life!
4 out of 5
by A verified traveler from Perth Western Australia

Posted 31 Dec 2019
Very adequate accomodation with a great location and good selection for breakfast at the buffet. We loved being able to walk into shops etc and staff were helpful using an app to translate if needed.
Comment from Hotel Management
2 Jan 2020 by Ann, Hotel Management
Dear Distinguished guest, thank you for your coming and appreciation. Our hotel has a long history and culture, superior geographical location, and attracts many tourists both at home and abroad. We strive to provide professional and satisfactory service to every guest coming to us. We will continue to welcome every guest with sincere attitude and warm service. We sincerely look forward to your next arrival and wish you a happy life.
5 out of 5
by A verified traveler from Montgomery TX

Posted 27 Dec 2019
Historical property and great location close to forbidden city and other tourist attractions.
Comment from Hotel Management
29 Dec 2019 by Sunny, Hotel Management
Dear Distinguished guest, thank you for your coming and appreciation. Our hotel has a long history and culture, superior geographical location, and attracts many tourists both at home and abroad. We strive to provide professional and satisfactory service to every guest coming to us. We will continue to welcome every guest with sincere attitude and warm service. We sincerely look forward to your next arrival and wish you a happy life.