Ratings based on 84 Verified Reviews
4.6 Room cleanliness
4.5 Service & staff
4.7 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 5 Jun 2024 on Hotels
by A verified traveler
Excellent stay.
Posted 27 Oct 2019 on HotelsHotel was excellent. Clean and friendly staff. Well worth the stay. Extreme value for money. Breakfast was awesome.
by A verified traveler
Posted 1 Jul 2019 on Orbitz
I wanted to cancel the stay at least 10-20 days ahead of time, but they refused to refund me at all. It's robbery. It's a running downhill brand name, they seems to have finance problems. Because they will grad any penny you paid ahead and not refund for whatever reason you have.
Comment from Hotel Management
3 Jul 2019 by Till Martin , Hotel Management
Dear guest,
Thank you for choosing Hyatt Regency Beijing Wangjing and take time to share your experience, as our guests’ satisfaction is our main priority.
Please accept my apology for the inconvenience caused. We have realized your booking reservation policy is restricted for cancellation. For your next visit, I will like to suggest that
Bar rate reservation under free of charge cancellation is available of your choice. On behalf of the team, I look forward to welcoming you back to Hyatt Regency Beijing Wangjing soon.
With my warmest and personal regards,
Till Martin
General Manager
Hyatt Regency Beijing Wangjing
by A verified traveler
Posted 24 Jun 2019
thethe hotel was very new.
The room was spacious.
Staff was very courteous
Comment from Hotel Management
25 Jun 2019 by Till Martin, Hotel Management
Dear guest,
Thank you so much for taking time to leave us a wonderful review. It is our pleasure to have you staying with us during your trip in Beijing!
We are delighted to learn that you enjoyed the experience of staying at our “Urban Forest” designed by the award-winning architect Kengo Kuma. We hope that your visit to our hotel has given you great inspirations.
We look forward to welcoming you back at Hyatt Regency Beijing Wangjing soon.
With my warmest and personal regards,
Till Martin
General Manager
Hyatt Regency Beijing Wangjing
by A verified traveler
Posted 13 Jun 2019
Comment from Hotel Management
14 Jun 2019 by Till Martin, Hotel Management
Dear guest,
Thank you so much for taking time to leave us a wonderful review. It is our pleasure to have you staying with us during your trip in Beijing!
We are delighted to learn that you enjoyed the experience of staying at our “Urban Forest” designed by the award-winning architect Kengo Kuma. We hope that your visit to our hotel has given you great inspirations.
We look forward to welcoming you back at Hyatt Regency Beijing Wangjing soon.
With my warmest and personal regards,
Till Martin
General Manager
Hyatt Regency Beijing Wangjing
by A verified traveler
Posted 22 May 2019 on Hotels
perfect hotel, everything nice
Comment from Hotel Management
24 May 2019 by TILL MARTIN, Hotel Management
Dear Yury,
Thank you so much for taking time to leave us a wonderful review. It is our pleasure to have you staying with us during your trip in Beijing!
We are delighted to learn that you enjoyed the experience of staying at our “Urban Forest” designed by the award-winning architect Kengo Kuma. We hope that your visit to our hotel has given you great inspirations.
We look forward to welcoming you back at Hyatt Regency Beijing Wangjing soon.
With my warmest and personal regards,
Till Martin
General Manager
Hyatt Regency Beijing Wangjing
by A verified traveler
Posted 4 May 2019
The staff cleaning our room is passionate about her work. She folded a little cow using towels to cheer us up, which is excellent and out of our expectation. For the hotel location, since it’s in 4th ring in Beijing, which is far from city centre, it will be good to have shuttle bus to city centre to facilitate tourists.
Comment from Hotel Management
7 May 2019 by Till Martin, Hotel Management
Dear GT,
We truly appreciate your kind effort in taking time to pen your kind review following your last stay at our hotel.
Indeed, as an Urban Forest designed by the award winning architect Kengo Kuma, Hyatt Regency Beijing Wangjing is the place that refreshes you through a journey close to nature.
We look forward to welcoming you back at Hyatt Regency Beijing Wangjing to experience our modern chic design and intuitively warm hospitality experience.
With my warmest and personal regards,
Till Martin
General Manager
Hyatt Regency Beijing Wangjing
by A verified traveler
Posted 3 May 2019
Comment from Hotel Management
6 May 2019 by Till Martin, Hotel Management
Dear guest,
Thank you so much for taking time to leave us a wonderful review. It is our pleasure to have you staying with us during your trip in Beijing!
We are delighted to learn that you enjoyed the experience of staying at our “Urban Forest” designed by the award-winning architect Kengo Kuma. We hope that your visit to our hotel has given you great inspirations.
We look forward to welcoming you back at Hyatt Regency Beijing Wangjing soon.
With my warmest and personal regards,
Till Martin
General Manager
Hyatt Regency Beijing Wangjing
by A verified traveler
Posted 27 Apr 2019
The staff was fantastic, in particular the concierge. I was in email contact before our trip, and they helped with transportation from the train station, made dinner reservations, and helped with taxis for our large group when we went out. The front desk was always friendly and accommodating, everyone spoke English very well.
Comment from Hotel Management
29 Apr 2019 by Till Martin, Hotel Management
Dear guest,
Thank you for choosing Hyatt Regency Beijing Wangjing for your recent stay.
We are delighted to learn that you enjoyed the experience of staying at our “Urban Forest” designed by the award-winning architect Kengo Kuma. We hope that your visit to our hotel has given you great inspirations.
It was a pleasure to have you as our guest and I look forward to welcoming you back to Hyatt Regency Beijing Wangjing in the near future.
With my warmest and personal regards,
Till Martin
General Manager
Hyatt Regency Beijing Wangjing
by A verified traveler from Australia
Posted 8 Apr 2019 on Wotif
Very new hotel with good service, both the gym and swimming are great.
Comment from Hotel Management
9 Apr 2019 by Till Martin , Hotel Management
Dear guest,
Thank you so much for taking time to leave us a wonderful review. It is our pleasure to have you staying with us during your trip in Beijing!
We are delighted to learn that you enjoyed the experience of staying at our “Urban Forest” designed by the award-winning architect Kengo Kuma. We hope that your visit to our hotel has given you great inspirations.
We look forward to welcoming you back at Hyatt Regency Beijing Wangjing soon.
With my warmest and personal regards,
Till Martin
General Manager
Hyatt Regency Beijing Wangjing
