Ratings based on 300 Verified Reviews

4.8 out of 5
93% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.8 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 27 Jul 2024 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 15 Jul 2024
5 out of 5
by A verified traveler

Superb

Posted 14 Jul 2024 on Hotels
I've staying at this hotel for the last 8 years. Service is as impressive as the decoration. Full of details. As far as the rate stays reazonable I will keep staying at this hotel.
5 out of 5
by A verified traveler

Posted 27 Feb 2024
Need door man service
5 out of 5
by A verified traveler

Posted 10 Jul 2023
This place is really nice, clean and modern. I enjoyed those sculptures.
3 out of 5
by A verified traveler

Trying too hard?

Posted 17 Feb 2023 on Hotels
We were excited by this unique hotel, especially for Beijing. However we must say that perhaps they’re “trying a bit too hard”. Too many remote controls in the room, an iPad for hotel services that didn’t work, a restaurant closed for renovation, the only bar in the hotel, not to mention the very upscale mall adjacent without a bar/lounge, and weak offerings for afternoon tea made the rather high price questionable
Comment from Hotel Management
23 Mar 2023 by Dany Lützel General Manager Hotel Éclat Beijing, Hotel Management
Dear Eugene,Thank you. Your comments have been noted, and we are planning for improvements to these issues in the coming months. I hope that we have the opportunity to welcome you back soon.Should you have any questions, do not hesitate to contact us directly.
5 out of 5
by A verified traveler

Incredible experience

Posted 7 Jul 2020 on Hotels
The whole experience at the hotel was out of this world. We got pampered, got a tour of the place and its vast art collection, the room was beautifully themed (Harry Potter style!), And we could not get enough of the terrace and the private pool. By far one of the besr hotels we stayed at.
Comment from Hotel Management
9 Jul 2020 by Dany Lützel, Hotel Management
Dear Dror, Thank you for taking the time to share your valuable feedback with us. We are delighted to know that you enjoyed your stay and that the lagoon and terrace in your room, the convenient facilities and the art gallery feeling made your stay experience more memorable. We will continue to strive in delivering quality service, allowing our guests to indulge in the best they deserve. We look forward to your next stay with us in the near future. Sincerely, Dany Lützel General Manager Hotel Éclat Beijing
5 out of 5
by A verified traveler

Impressive hotel with art collection

Posted 30 Dec 2019 on Hotels
Very good hotel with Dali art collection.... I am impressed... better than both ritzcarlton in financial district and four seasons we have stayed this year!
Comment from Hotel Management
31 Dec 2019 by The GM of hotel, Hotel Management
Dear Guest, Thanks for sharing your valuable comment with us. Guest comments like your are paramount for allowing us to focus our attention where guests' feel it is necessary. Our hotel has warm service and good decoration and value for price. Ensuring all our clients leave satisfied is our goal. We hope to have an opportunity to serve you again in the near future. Sincerely, Dany Lützel General Manager Hotel Éclat Beijing
5 out of 5
by A verified traveler

Posted 16 Dec 2019 on Hotels
First time staying here - GREAT hotel! lots of interesting elements around hotel and in room. :) located in a mall and very convenient for food and shopping.
Comment from Hotel Management
31 Dec 2019 by The GM of the hotel, Hotel Management
Dear Guest, Thank you for your stay with us at Hotel Eclat Beijing. We are pleased to know that you appreciated the location of our hotel, and aspect of our hotel that is preferred by many of our guest. Your encouraging review will help us constantly improve our quality even further as we hope to exceed over and beyond our guest expectations. Thank you! Dany Lützel General Manager Hotel Éclat Beijing
5 out of 5
by A verified traveler

One of a kind

Posted 9 Dec 2019 on Hotels
After more than forty years of world travel, I can say that this is one of the finest hotels I have ever stayed in. Everything from the room, the service, the amazing modern art, to the personal interactions was superb. Don't miss the opportunity to stay at this jewel of a hotel.
Comment from Hotel Management
31 Dec 2019 by The GM of the hotel, Hotel Management
Dear Guest, Thank you for your feedback and we are pleased to learn that you have enjoyed your stay and that we were able to provide you with a memorable experience. Many guests choose this hotel because of the are piece. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We hope to have an opportunity to serve you again in the near future. Sincerely, Dany Lützel General Manager Hotel Éclat Beijing
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