Ratings based on 389 Verified Reviews
4.8 Room cleanliness
4.8 Service & staff
4.8 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 20 Nov 2024
Outstanding!
Comment from Hotel Management
21 Nov 2024 by Four Seasons Hotel Beijing, Hotel Management
Dear Kevin,I am writing to express my utmost appreciation for your participation in our online guest survey regarding your recent visit to Four Seasons Hotel Beijing. I am delighted to hear of your profound satisfaction with your stay and the exceptional services provided by our team. At Four Seasons, we prioritize delivering unparalleled services to our guests and receiving recognition for our efforts is truly gratifying. It would be my privilege to pass on your kind compliments to our team and extend my gratitude for your invaluable feedback and unwavering loyalty to our establishment. In conclusion, I would like to extend my gratitude once more and remind you that should you require any further assistance, please do not hesitate to contact me. We eagerly await your next visit, and I extend my best regards. General Manager, Lili Wong
by A verified traveler
Posted 19 Nov 2024
Go to hotel in Beijing
Comment from Hotel Management
20 Nov 2024 by Four Seasons Hotel Beijing, Hotel Management
Dear Xiaoqi, Thank you for taking the time to complete the online guest survey about your recent stay at Four Seasons Hotel Beijing. I was delighted to see that you enjoyed your stay with us and were pleased with the services provided by our team. The primary goal for all of us at Four Seasons is to provide our guests with the best possible service, and it is immensely gratifying to know when we have succeeded in meeting those expectations. Your feedback is valuable to us and will be shared with the team. Once again, thank you for your kind words and support. If you require any further assistance, please do not hesitate to contact me. We hope to have the pleasure of welcoming you back soon. General Manager,Lili Wong
by A verified traveler
Posted 9 Nov 2024
Comment from Hotel Management
18 Nov 2024 by Four Seasons Hotel Beijing, Hotel Management
Dear Fernando Antonio, Thank you for staying with us at Four Seasons Hotel Beijing. Our team is committed to provide you with the best quality service. We look forward to welcoming you back shortly. Hotel General Manager Lili Wong
by A verified traveler
Posted 31 Oct 2024
The Spa was wonderful
Comment from Hotel Management
5 Nov 2024 by Four Seasons Hotel Beijing, Hotel Management
Dear Amilcar, Thank you very much for taking the time to complete our online guest survey about your recent visit to Four Seasons Hotel Beijing. I was delighted to see that you enjoyed your stay with us and were pleased with the services provided by our team. The primary goal for all of us at Four Seasons is to provide our guests with the best possible service, and it is immensely gratifying to know when we have succeeded in meeting those expectations. I will be delighted to share your comments with our team and thank you again for your valuable feedback and great support. Thank you once again, and if there is anything else I can do for you, please let me know. We look forward to welcoming you back in the near future. Best regards,Lili
by A verified traveler
Posted 28 Oct 2024
This is the second time we have stayed at the Four Seasons Hotel Beijing.
The hotel is beautiful, very tasteful decor. The concierge cannot help you enough. The room staff looked after us like family, and it was just an all round winderful experience.
Thank you.
Comment from Hotel Management
5 Nov 2024 by Four Seasons Hotel Beijing, Hotel Management
Dear Maxine, Thank you very much for taking the time to complete our online guest survey about your recent visit to Four Seasons Hotel Beijing. I was delighted to see that you enjoyed your stay with us and were pleased with the services provided by our team. The primary goal for all of us at Four Seasons is to provide our guests with the best possible service, and it is immensely gratifying to know when we have succeeded in meeting those expectations. I will be delighted to share your comments with our team and thank you again for your valuable feedback and continued support. Thank you once again, and if there is anything else I can do for you, please let me know. We look forward to welcoming you back in the near future. Best regards,Lili
by A verified traveler from Dana Point
Posted 10 Oct 2024
Comment from Hotel Management
11 Oct 2024 by Four Seasons Hotel Beijing, Hotel Management
Dear Greg, Thank you for choosing Four Seasons Hotel Beijing. It is our pleasure to know that you had an entire enjoyable experience in the hotel. We look forward to having you back soon! Hotel General Manager Lili Wong
by A verified traveler
Posted 24 Sep 2024
Nicely managed
Comment from Hotel Management
26 Sep 2024 by Four Seasons Hotel Beijing, Hotel Management
Dear Liwei, Thank you for your staying with us at Four Seasons Hotel Beijing. we take every opportunity to provide you with the best service and to become your first choice in Beijing. Hope to see you again very soon! Hotel General Manager Lili Wong
by A verified traveler
Posted 19 Sep 2024
Comment from Hotel Management
24 Sep 2024 by Four Seasons Hotel Beijing, Hotel Management
Dear Gain Wah, Thank you for choosing Four Seasons Hotel Beijing. It is our pleasure to know that you had an entire enjoyable experience in the hotel. We look forward to having you back soon! Hotel General Manager Lili Wong
by A verified traveler
Posted 10 Sep 2024
Excellent!
Comment from Hotel Management
24 Sep 2024 by Four Seasons Hotel Beijing, Hotel Management
Dear Lucia, Thank you for staying with us at Four Seasons Hotel Beijing and for sharing your satisfaction with us. We looking forward to welcoming you back to the hotel very soon. Hotel General Manager Lili Wong
by A verified traveler
Posted 9 Sep 2024
Excellent service.
Comment from Hotel Management
24 Sep 2024 by Four Seasons Hotel Beijing, Hotel Management
Dear Linda, Thank you for your review and loyalty to Four Seasons! It is our honor to have you staying with us in Beijing. Our team is committed to provide you with the highest quality service and personalized experience. We look forward to welcoming you back shortly. Hotel General Manager Lili Wong
