Ratings based on 53 Verified Reviews
3.9 Room cleanliness
3.7 Service & staff
3.9 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler from Beijing
Posted 5 Nov 2019
The hardware is some kind of old, the location is very good
Comment from Hotel Management
7 Nov 2019 by Alice Yang, Hotel Management
Dear Valued Guest, Thank you for taking the valuable time to feedback your opinion during your stay. Our hotel plans to renovate next year, it can be believed that the revovated hotel will satisfy you. Looking forward to welcoming you back. We will try our best to provide a satisfied service and pleasant staying experience. With best regards, Alice Yang, Sale Manager.
by A verified traveler
It's an okay hotel, but I wouldn't stay here again
Posted 25 Mar 2019 on HotelsThe front desk speaks no English, which is rare for a large international hotel in Beijing. The property is nice, but I had a lot of unnecessary and unusual trouble. My key card stopped working on 3 separate occasions during my 5 day stay. The housekeeping didn't replace my instant coffee and due to them not being to understand my request for a replacement I was directed to buy coffee at the hotel bar. And I had a problem with the room and had to spend over an hour getting hotels.com to communicate with the hotel before having to agree to pay a pretty large change fee because the hotel was completely inflexible.
by A verified traveler
Hotel meets expectations
Posted 3 Aug 2018 on HotelsEnjoyed stay. Friendly staff. Room clean. Pool not adequate. Breakfast ok. Staff polute.
by A verified traveler
Posted 19 Jun 2018
Nice big hotel with all services even a massive lap pool and gym in the underground shopping area. Downsides is the limited English of reception staff to support ticketing etc and its not that close to the old city.
by A verified traveler
Posted 4 Jun 2018 on Hotels
The hotel is in a nice location, in a walking distance to a major shopping mall and subway station. A food court and walmart are located at underground floor of the hotel, making it convenient fro shopping an dinning. The hotel lobby is nice and spacious. Room is spacious but not clean enough and furniture is old. staff is generally friend.
by hong
Posted 28 Jul 2017 on Hotels
Good bargain with the price. The room needs update. Good Wifi service.
by A verified traveler
Bad service, smelly room, dated facilities...
Posted 24 Aug 2016 on HotelsI really didn't enjoy my stay at this hotel.
First I arrived around 3 pm, and the hotel haven't finished cleaning my room, and they said they do not have other rooms available for me. (Which I find it hard to believe as it is such a huge hotel)
And then I waited until after 4 pm for the room to be ready, but I was very tired and needed a shower and some sleep.
Second, the room is full of smoke odour, perhaps coming from the air conditioning that is pouring in filthy air from other rooms smoking.
And then I was given direction for gym located in the basement floor, which was a underground street with dodgy dark lighting and cheap looking restaurants. The gym had okay selection of equipments but very old, with a depressing vibe.
The hotel reception wasn't very helpful when I asked them to please clean the room a bit quicker, they keep saying they have called, but 20 mins later when I entered the room, the cleaner hadn't arrived yet.
The room is a bit run down, the view from my window is a sad-looking patio, the fabric on the sofas and the chair was dirty.
The only part that I would compliment on, is the size of the room, which was very spacious.
But unless you're a heavy smoker who wouldn't mind the room filled with smokey smell and getting a headache, I wouldn't suggest a night's stay in here.
by Xiaoli
Posted 27 Jun 2016 on Hotels
by Howard from San Diego
Great Service!
Posted 15 Apr 2016 on HotelsWe stayed on two separate occasions during March. Everything was comfortable, convenient, and the highlight was the staff. Staff on the executive floors were especially helpful, professional and friendly. Special mention should be made for Sweet (#8363), Anne (#8483), and two other young ladies whose names I cannot, unfortunately, remember.
by A verified traveler
Posted 29 Mar 2016 on Hotels
