Ratings based on 181 Verified Reviews
4.5 Room cleanliness
4.3 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Family room review
Posted 11 Jun 2024 on HotelsRoom was really nice. Service is top notched by the hotel staff. I didnt give 5 stars because there were some mold and cracks on the wall of the shower room.
Comment from Hotel Management
11 Jun 2024 by Crowne Plaza Beijing Sun Palace, Hotel Management
Dear guest, thank you for choosing stay at Crowne Plaza Beijing Sun Palace and share your stay experience with us. We're happy to know that our service bring you a satisfying journey. We will check the guest room immediately with our Engineering team. You may feel free to contact our Duty Manager during your stay if have any questions or need help. Thanks for your sharing and feedback. Looking forward to your next stay with us.
by A verified traveler
Posted 26 May 2024 on Orbitz
don’t know how there could be any negative reviews this is a world class 5 star hotel
Comment from Hotel Management
27 May 2024 by Crowne Plaza Beijing Sun Palace, Hotel Management
Dear guest, thank you for choosing stay at Crowne Plaza Beijing Sun Palace and share your stay experience with us. We're happy to know that our service bring you a satisfying journey. Looking forward to see you again:)
by A verified traveler
Posted 29 Apr 2024 on Orbitz
Clean and friendly. The smell in the lobby is too aggressive (cologne).
Comment from Hotel Management
30 Apr 2024 by 北京新云南皇冠假日酒店, Hotel Management
Dear guest, thank you for choosing stay at Crowne Plaza Beijing Sun Palace. We will share your feedback and advice with loyalty team and looking forward to your next stay with us. —— Crowne Plaza Beijing Sun Palace
by A verified traveler
Posted 15 Apr 2024
Comment from Hotel Management
6 May 2024 by Crowne Plaza Beijing Sun Palace, Hotel Management
Dear guest, thank you for choosing stay at Crowne Plaza Beijing Sun Palace and share your stay experience with us. We're happy to know that our service bring you a satisfying journey. Looking forward to see you again.
by A verified traveler
Posted 9 Feb 2024 on Hotels
Comment from Hotel Management
14 Feb 2024 by Crowne Plaza Beijing Sun Palace, Hotel Management
Dear Guest, thank you for choosing stay at Crowne Plaza Beijing Sun Palace and share the positive feedback with us. Happy Chinese New Year and looking forward to your next stay.
by A verified traveler
Posted 14 Jan 2024 on Hotels
Comment from Hotel Management
16 Jan 2024 by Crowne Plaza Beijing Sun Palace, Hotel Management
Dear guest, thank you for choosing stay at Crowne Plaza Beijing Sun Palace and share your stay experience with us. We're happy to know that our service bring you a satisfying journey. Looking forward your next stay.
by A verified traveler
Posted 6 Jan 2024
Comment from Hotel Management
9 Jan 2024 by Crowne Plaza Beijing Sun Palace, Hotel Management
Dear guest, thank you for choosing stay at Crowne Plaza Beijing Sun Palace and share your stay experience with us. We're happy to know that our service bring you a satisfying journey. Looking forward to see you again.
by A verified traveler
Not bad
Posted 13 Dec 2023 on HotelsNot bad at all. Just that it is not within walking distance if you are looking for restaurants outside
Comment from Hotel Management
18 Dec 2023 by Crowne Plaza Beijing Sun Palace, Hotel Management
Dear guest, thank you for choosing stay at Crowne Plaza Beijing Sun Palace and share your stay experience with us. We're happy to know that our facilities, service bring you a satisfying journey. There’s a shopping mall (Capital Mall) nearby about 1.5km from hotel, you may find a lot of restaurants there. Looking forward to your next stay. —— Crowne Plaza Beijing Sun Palace
by A verified traveler
Posted 6 Nov 2023
Extremely clean. Excellent breakfast. Exceptional services. Definitely will come back.
Comment from Hotel Management
7 Nov 2023 by Crowne Plaza Beijing Sun Palace, Hotel Management
Dear guest, thank you for choosing stay at Crowne Plaza Beijing Sun Palace and share your stay experience with us. We're happy to know that our service bring you a satisfying journey. Looking forward to your next stay.
by A verified traveler
Posted 24 Oct 2023 on Hotels
Perfect hotel to stay
Comment from Hotel Management
26 Oct 2023 by Crowne Plaza Beijing Sun Palace, Hotel Management
Dear guest, thank you for choosing stay at Crowne Plaza Beijing Sun Palace and share your stay experience with us. We're happy to know that our service bring you a satisfying journey. Looking forward to see you again:)
