Ratings based on 317 Verified Reviews
4.5 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 27 Sep 2024
Fine
Comment from Hotel Management
27 Sep 2024 by Louie, Hotel Management
Hello dear guests! Crowne Plaza Beijing Lido would like to extend our warmest greetings and thanks to you. Thank you for your trust and support during your stay, every comment from you is like a spring breeze and makes us feel warm. We know that every stay is the beginning of a service, so we always stick to our original intention and create a warm and unforgettable stay for you with the most sincere attitude, the most professional skills and the most complete facilities. Your satisfaction is our greatest honor, we will continue to pursue excellence, create more beautiful moments for you, I wish you a happy life and a prosperous career! - Hotel management
by A verified traveler
Posted 17 Sep 2024
Poor service
Comment from Hotel Management
18 Sep 2024 by Louie, Hotel Management
Hello distinguished guests! Thank you for choosing Crowne Plaza Beijing Lido for your stay in Beijing. We apologize for not being able to make your stay as expected. We will strengthen our staff's service awareness and professional training and supervision in our future work. If you encounter any problems during your stay, you can coordinate directly with the Front Desk Duty Manager and we will be happy to assist each guest. Looking forward to meeting you again and having a great trip! - Hotel management
by A verified traveler from flushing
Posted 2 Sep 2024
Amazing staff, definitely will be back again
Comment from Hotel Management
3 Sep 2024 by Louie, Hotel Management
Dear guest, hello! Thank you for your wonderful mark at Crowne Plaza Beijing Lido. Your satisfied evaluation is like a bright star, illuminating our way forward. We will continue to be guided by the needs of guests, constantly optimize the service process and service content, and strive to create a more perfect and comfortable accommodation environment for you. We look forward to welcoming you again in the coming days and sharing a good time with you. ---- Hotel Management
by A verified traveler
Posted 22 Jul 2024
Clean and quiet place, very nice to stay with families. Pools are big and clean!
Comment from Hotel Management
23 Jul 2024 by Louie, Hotel Management
Dear guests, thank you for choosing Crowne Plaza Beijing Lido as your accommodation. It is a great honor that the environment of the hotel swimming pool can bring you a comfort and warmth to your travel, The hotel has always adhered to creating a warm and thoughtful business travel experience for guests with a comfortable and tidy environment, homelike service, and advanced facilities. Thank you again for your support and encouragement. All hotel staff look forward to serving you again in the near future!—— Hotel Management Team
by A verified traveler
Posted 24 Jun 2024
Comment from Hotel Management
23 Jul 2024 by Louie, Hotel Management
尊敬的贵宾，您好！请接受来自北京丽都皇冠假日酒店的亲切的问候，感谢您占用宝贵的时间分享入住体验并给予我们5分好评。您的肯定是我们莫大的荣幸。为每一位宾客提供优质的服务是我们始终努力的目标。我们将再接再厉，期待在不久的将来再次与您相见。祝您生活愉快！——酒店管理层
by A verified traveler
Posted 24 Jun 2024
I enjoyed staying at this hotel twice this summer. The rooms are clean and spacious, the staff are friendly and efficient. The hotel is close to a lot of restaurants and art district, 798 art areas, the subway is within walking distance as well. The breakfast is great with good coffee and tea.
Comment from Hotel Management
25 Jun 2024 by Louie, Hotel Management
Hello dear guests! Please accept your kind greetings from Crowne Plaza Beijing Lido and thank you for sharing your experience with each other. It's an honor to know that you are happy with your stay. We have always been committed to providing guests with a home-from-home service experience and delivering true hospitality. Thank you again for your support, look forward to seeing you again.- Hotel management team
by A verified traveler
Lovely lobby
Posted 17 Jun 2024 on HotelsHad heard this hotel was good. So tried it out and was very satisfied. Nice impressive lobby area, easy check in and check out. Very comfortable room.
Had an early morning flight, so didnt try breakfast.
Comment from Hotel Management
17 Jun 2024 by Louie, Hotel Management
Hello dear guests! Please accept your kind greetings from Crowne Plaza Beijing Lido.It's an honor to know that you are happy with your stay. The hotel has always been committed to providing each guest with meticulous and appropriate accommodation and creating a lasting and beautiful stay. Thank you for your support and affirmation, We look forward to seeing you again， and have a great day! - Hotel management team
by A verified traveler
Posted 6 Jun 2024
Comment from Hotel Management
4 Jul 2024 by Louie, Hotel Management
Dear guest! thank you very much choosing to stay at Crowne Plaza Beijing Lido and and give us a five-star review.The hotel has long been committed to providing every guest with a high-quality, efficient and comfortable stay experience with the goal of achieving efficient business travel. Thank you again for your support and look forward to serving you again in the near future, have a great day!-- Hotel management team
by A verified traveler
Posted 27 May 2024
Comment from Hotel Management
17 Jun 2024 by Louie, Hotel Management
Hello dear guests! Please accept your kind greetings from Crowne Plaza Beijing Lido. We have always been committed to providing guests with a home-from-home service experience and delivering true hospitality. Thank you for your good reviews，look forward to seeing you again, and have a great day!- Hotel management team
by A verified traveler
Posted 27 Apr 2024
Nothing in particular, just a fair hotel.
Comment from Hotel Management
29 Apr 2024 by Louie, Hotel Management
Dear guests! Please accept a cordial greeting from Crowne Plaza Beijing Lido. With a comfortable living atmosphere and a full range of catering, conference and entertainment facilities, the hotel has become an ideal choice for business travel or leisure vacation, making every guest feel truly at home. All the staff of the hotel sincerely hope that you will come to us next time and wish you a happy life —— Hotel management team
