Ratings based on 77 Verified Reviews
4.8 Room cleanliness
4.7 Service & staff
4.8 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 10 Dec 2024
Comment from Hotel Management
10 Dec 2024 by 宾客体验经理 Athena, Hotel Management
亲爱的客人：非常感谢您抽出宝贵的时间分享您的入住体验，特别荣幸收到您对CHAO的认可和支持，期待能够与您再次相遇。
by A verified traveler
Posted 5 Dec 2024
good
Comment from Hotel Management
8 Dec 2024 by FDM, Hotel Management
Dear guests, thank you very much for taking the time to share your stay experience. It is a special honor to receive your recognition and support for CHAO. We look forward to meeting you again.
by A verified traveler
Posted 29 Nov 2024
It was a great stay! It’s a eco friendly hotel. Will be back.
Comment from Hotel Management
1 Dec 2024 by Guest Experience Manager Athena, Hotel Management
Dear guests, thank you very much for taking the time to share your stay experience. It is a special honor to receive your recognition and support for CHAO. We look forward to meeting you again.
by A verified traveler
Posted 23 Nov 2024
Overall the vibe is very nice. The room is very comfortable. However my biggest gripe is there is no bidet and the water drainage for sink and shower is terrible. And the bathtub for my room is located too far away from the toilet which makes it difficult to go to the tub after showering
Comment from Hotel Management
25 Nov 2024 by Athena, Hotel Management
Dear guests, thank you very much for taking the time to share your stay experience. It is a special honor to receive your recognition and support for CHAO. We look forward to meeting you again. Guest Experience Manager Athena
by A verified traveler
Posted 15 Nov 2024
Everything is great! Love the breakfast! Buffet and ordering combination is a great idea!
Comment from Hotel Management
16 Nov 2024 by Athena, Hotel Management
Dear Guest, we thank you for taking the time to share the experience of your last stay. At CHAO, we strive to deliver the highest quality of service possible and are pleased to read that we have matched your expectations. We look forward to continuing hosting you in the future. Kind regards.
by A verified traveler
Posted 28 Oct 2024
Great place
Comment from Hotel Management
29 Oct 2024 by Athena - Guest Experience Manage, Hotel Management
Dear Guest, we thank you for taking the time to share the experience of your last stay. At CHAO, we strive to deliver the highest quality of service possible and are pleased to read that we have matched your expectations. We look forward to continuing hosting you in the future. Kind regards.
by A verified traveler
Posted 18 Oct 2024
great stay and very friendly service
Comment from Hotel Management
19 Oct 2024 by Athena - Guest Experience Manage, Hotel Management
Dear Guest, we thank you for taking the time to share the experience of your last stay. At CHAO, we strive to deliver the highest quality of service possible and are pleased to read that we have matched your expectations. We look forward to continuing hosting you in the future. Kind regards.
by A verified traveler
Posted 3 Oct 2024
Comment from Hotel Management
3 Oct 2024 by Athena - Guest Experience Manager, Hotel Management
Dear Guest, we thank you for taking the time to share the experience of your last stay. At CHAO, we strive to deliver the highest quality of service possible and are pleased to read that we have matched your expectations. We look forward to continuing hosting you in the future. Kind regards.
by A verified traveler
Posted 10 Sep 2024 on Hotels
Excellent hotel facility, nice staffs.
Comment from Hotel Management
10 Sep 2024 by Athena - Guest Experience Manager, Hotel Management
Dear Guest, we thank you for taking the time to share the experience of your last stay. At CHAO, we strive to deliver the highest quality of service possible and are pleased to read that we have matched your expectations. We look forward to continuing hosting you in the future. Kind regards.
by A verified traveler
Posted 8 Sep 2024
Comment from Hotel Management
10 Sep 2024 by Athena - Guest Experience Manager, Hotel Management
Dear Guest, we thank you for taking the time to share the experience of your last stay. At CHAO, we strive to deliver the highest quality of service possible and are pleased to read that we have matched your expectations. We look forward to continuing hosting you in the future. Kind regards.
