Ratings based on 33 Verified Reviews
3.9 Room cleanliness
3.8 Service & staff
3.8 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 2 Sep 2024 on Hotels
Amazing !!
Comment from Hotel Management
3 Sep 2024 by Candy, Hotel Management
Dear guest，Thank you for your review, and I wish you a pleasant journey! Looking forward to your next visit.
by A verified traveler
Posted 22 Oct 2019 on Hotels
Comment from Hotel Management
23 Oct 2019 by Candy, Hotel Management
Dear Guest， Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!
by A verified traveler
Posted 14 Oct 2019 on Hotels
Comment from Hotel Management
15 Oct 2019 by Candy, Hotel Management
Dear Anonymous， Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!
by A verified traveler from Adelaide
Posted 13 Oct 2019
My booking with expedia , was for 484 yuan per night , and they charged me 560 per night, was not happy , but toooooooooooo tired to argue
Comment from Hotel Management
21 Nov 2019 by Candy, Hotel Management
Dear Guest， Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!
by A verified traveler
Fantastic stay, lovely breakfast...I’d come back
Posted 15 Sep 2019 on HotelsI absolutely loved my stay here!!! I was here for 6 days!
There breakfast is amazing!!!!! So much to choose from and a chef on hand making fresh noodles soups and eggs etc.
The staff were very welcoming and were patient with us during the language barrier issues. However they should have more English speakers on the reception desk. They helped us plan a trip to the Great Wall of China which was great..they didn’t even charge anything for that. Any room changes or issues were sorted quickly. They have us loads of toiletries each day, including toothpaste and toothbrushes and a razor. The staff did a great job of cleaning, so good I didn’t need them everyday.
There’s a small but decent gym and swimming pool too.
The location was not fantastic at all. But there’s a lovemy Chinese market next door which was nice to visit.
For food at night it’s best to walk around the area and explore.
I’d 100% stay here again!!!
Thanks for a wonderful experience.
Comment from Hotel Management
16 Sep 2019 by Candy, Hotel Management
Dear Abigail， Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!
by A verified traveler from TOKYO
Posted 22 Jul 2019
first they give me a wrong room but later they change the room with a better room
manager attitude was very good
Comment from Hotel Management
22 Jul 2019 by Candy, Hotel Management
Dear guest， Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!
by A verified traveler
Posted 20 Apr 2019 on Orbitz
Only 1 person spoke English in all of the staff. Food was horrible. Room was very small and area wasn't 100% clean.
Comment from Hotel Management
22 Apr 2019 by Candy, Hotel Management
Dear guest， Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!
by A verified traveler from Tempe, AZ
Posted 18 Sep 2018
Air conditioning didn’t work well- location was good and staff was helpful. Room is average.
Comment from Hotel Management
19 Sep 2018 by Candy, Hotel Management
Dear Aki， Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!
by Anna
Close to fabulous Panjiayuan Market
Posted 10 Apr 2017 on HotelsWe were delighted with our stay. A bit put off by the request for a deposit for mini bar and room condition , a little advance warning may have helped. We would have appreciated more assistance with directions to the market, this was our reason for selecting this hotel. The receptionist was not helpful, saying " the market is over there". In a foreign city explicit instructions are essential. Also little information re local restaurants.
by Zheyuan
Posted 28 Aug 2016 on Hotels
Comment from Hotel Management
21 Oct 2016 by General Manager, Hotel Management
Dear guests, I wish you a pleasant journey.
