Ratings based on 41 Verified Reviews

4.1 out of 5
4.6 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted 13 Nov 2024
Big room with comfy bed. Good breakfast options and free coffee and fruits all day & night. Internet is OK. Hotel building contains another hotel, which makes it confusing. At the time of the stay, there was loud construction outside and the nearest metro entrance was closed.
Comment from Hotel Management
15 Nov 2024 by Fancy, Hotel Management
Dear Bastian, Warmest seasonal greetings from the first JdV by Hyatt brand hotel in Asia! Thank you for taking the time to review your recent experience at BEI Zhaolong Hotel, JdV by Hyatt. I personally shared your warm comments with our management team immediately. We sincerely hope we can meet you when you next return to Beijing.
4 out of 5
by A verified traveler

Posted 10 Nov 2024
如果一楼的staff更专业一点就更好啦。有时候他们不原意帮忙叫車。
Comment from Hotel Management
11 Nov 2024 by Fancy, Hotel Management
尊敬的Youjia宾客,感谢您选择首北兆龙饭店, 凯悦尚选酒店。酒店位置优越,地处时尚街区三里屯地带,无论是商务出差还是旅游休闲,都非常便于您的出行。 您的宝贵意见已经与相关部门进行沟通,我们始终致力于为每一位宾客提供高标准的服务和满意的入住经历。酒店在精神与空间上均以开放包容的态度提供优质的住宿体验,为每一位宾客开启一段真我之旅,诚挚期待您的下次光临。 酒店管理团队 首北兆龙饭店,凯悦尚选酒店
5 out of 5
by A verified traveler

Posted 3 Oct 2024
The hotel was what one would expect. The staff went the extra step in helping to organise tickets to events and to get us a taxi on a very wet day.
Comment from Hotel Management
8 Oct 2024 by Fancy, Hotel Management
Dear Jonathan, Warmest seasonal greetings from the first JdV by Hyatt brand hotel in Asia! Thank you for taking the time to review your recent experience at BEI Zhaolong Hotel, JdV by Hyatt. I personally shared your warm comments with our management team immediately. We sincerely hope we can meet you when you next return to Beijing.
5 out of 5
by A verified traveler

Posted 12 Jul 2024 on Hotels
Comment from Hotel Management
15 Jul 2024 by Fancy, Hotel Management
Dear David, Warmest seasonal greetings from the first JdV by Hyatt brand hotel in Asia! Thank you for taking the time to review your recent experience at BEI Zhaolong Hotel, JdV by Hyatt. We sincerely hope we can meet you when you next return to Beijing.
5 out of 5
by A verified traveler

Posted 13 May 2024
Great!
Comment from Hotel Management
15 May 2024 by Fancy, Hotel Management
Dear Xeng, Warmest seasonal greetings from the first JdV by Hyatt brand hotel in Asia! Thank you for taking the time to review your recent experience at BEI Zhaolong Hotel, JdV by Hyatt. We sincerely hope we can meet you when you next return to Beijing.
5 out of 5
by A verified traveler

Posted 7 Apr 2024 on Hotels
Comment from Hotel Management
9 Apr 2024 by Fancy, Hotel Management
Dear Myung Woo, Warmest seasonal greetings from the first JdV by Hyatt brand hotel in Asia! Thank you for taking the time to review your recent experience at BEI Zhaolong Hotel, JdV by Hyatt. We sincerely hope we can meet you when you next return to Beijing.
5 out of 5
by A verified traveler

Posted 15 Dec 2023
Comment from Hotel Management
7 Feb 2024 by Fancy, Hotel Management
Dear Lingfeng, Warmest seasonal greetings from the first JdV by Hyatt brand hotel in Asia! Thank you for taking the time to review your recent experience at BEI Zhaolong Hotel, JdV by Hyatt. We sincerely hope we can meet you when you next return to Beijing.
2 out of 5
by A verified traveler

Disappointed

Posted 22 Oct 2023 on Hotels
This is part of my business trip that i stayed at the Stey Apartment and decided to move up to Bei for one night during the weekend. However, due to “central aircon” policy, the city stopped to supply for cool air, and made the room very stuffy. I can work with no cool air since it’s 15-20 degree in Beijing now. What’s unacceptable is - the AC was even functioning, there’s no fans, to air, nothing. I called and eventually had to go to reception seeking solutions. It ended up with disappointment and nothing they could do.
Comment from Hotel Management
24 Oct 2023 by Fancy, Hotel Management
Dear Aggie, Warmest greetings from BEI Zhaolong Hotel, JdV by Hyatt! Thank you very much for taking your precious time to give hotel comment, we do hope we have another chance to make it up, to welcome all guest in the warmest JdV way. If by any chance, hotel management team would like to welcome you again in the real JdV way. Hotel management team wish you all the best and looking forward for a chance to make it up.
4 out of 5
by A verified traveler

Posted 19 Sep 2023
Fuss free hotel. Lobby had free flow coffee and snacks. Breakfast is decent. Wifi is spotty sometimes. 5 min walk to major shopping district.
Comment from Hotel Management
22 Sep 2023 by Fancy, Hotel Management
Dear Li Ling Danielle, Warmest seasonal greetings from the first JdV by Hyatt brand hotel in Asia! Thank you for taking the time to review your recent experience at BEI Zhaolong Hotel, JdV by Hyatt. We sincerely hope we can meet you when you next return to Beijing.
4 out of 5
by A verified traveler

Posted 18 Sep 2023
Comment from Hotel Management
8 Oct 2023 by Fancy, Hotel Management
Dear khoon jin, Warmest seasonal greetings from the first JdV by Hyatt brand hotel in Asia! Thank you for taking the time to review your recent experience at BEI Zhaolong Hotel, JdV by Hyatt. We sincerely hope we can meet you when you next return to Beijing.