Ratings based on 86 Verified Reviews
3.9 Room cleanliness
3.9 Service & staff
3.9 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler from Smyrna
Posted 5 Oct 2024
No hot water
Comment from Hotel Management
17 Oct 2024 by General Manager, Hotel Management
Dear Mr Stewart, , We deeply regret to hear about this inconvenience during your visit. We understand the essentiality of basic amenities like hot water, especially during cold days or for bathing. This lapse must have brought substantial discomfort, and for that, we feel genuinely sorry. Your feedback has been conveyed to our maintenance team for immediate resolution. As a valued guest, your comfort is our prime concern, and your experience guides us in making the required improvements. We assure you this is not typical to our standards. Your negative experience is a learning curve for us to ensure such lapses do not recur. Besides, we would like to invite you for another stay, promising improved facilities and service that uphold our reputation. Your trust is essential to us, and we're eager to make a renewed impression on you. We wholeheartedly take your feedback as an opportunity to refine our services. Once again, we hope this incident will not deter you from choosing us in the future. We are looking forward to making your next stay a seamless one. Your faith in our service is appreciated and motivates us to serve better. Regards,Abhijay VermaGM
by A verified traveler
Posted 25 Sep 2024
Overall good
Comment from Hotel Management
17 Oct 2024 by General Manager, Hotel Management
Dear Mr Tharun, We are elated to hear your overall feedback and we appreciate the time you took to share your experience with us. It encourages us to keep up our efforts in maintaining and improving our standards. If there's anything specific that you particularly loved or think we can work on, please do let us know. We are always eager to enhance your experience even further. Your satisfaction is our priority! Regards,Abhijay VermaGM
by A verified traveler
Posted 30 Mar 2024
Experience was good, but the room service was not up to the mark. I requested for a plumber to clear the blockage in our wash basin; but none came to clear it up.
Else than that, t’was indeed an experience I would cherish for the rest of my life.
by A verified traveler
Posted 24 May 2023
AC not working Support staf also not nesponding properly need to use fan as ac was not working at all
by A verified traveler
Posted 24 Aug 2022 on Hotels
by A verified traveler
Posted 27 Feb 2022
Was nice and comfortable with friendly staff
by A verified traveler
Posted 18 Dec 2020 on Hotels
by A verified traveler
Posted 7 Mar 2020 on Hotels
Hotel is located in the mid of market. It helps in going around shopping as well.Food was great. Rooms are spacious and good hospitality. Also reception was very cooperative and allowed 2 hrs of extension in check out due to flight delay.House keeping is Great.
Overall Very Good Stay.
by A verified traveler
Posted 23 Jan 2020 on Hotels
by A verified traveler
Posted 26 Dec 2019 on Hotels
