Ratings based on 221 Verified Reviews
3.7 Room cleanliness
3.6 Service & staff
3.3 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Stay away. Bad property
Posted 17 Nov 2021 on HotelsDidn’t had air conditioner or heat
Dirty linen, dirty floor.
Do not recommend this property.
Comment from Hotel Management
17 Nov 2021 by Innkeeper, Hotel Management
Air Conditioner does not work when the outside temperature is 35 degrees. You need heat for that which we have a thermostat for on the wall.
by A verified traveler
Posted 16 Nov 2021
by A verified traveler
Posted 10 Nov 2021 on Orbitz
This motel is the worst they charge you a fine just for leaving makeup on the sheets, I think they get upset because maybe they don't change the sheets, in addition to that they tell you that you left the room badly just to have an excuse to charge you the fine . my experience in this place was the worst I will never return to this motel and to people who are looking to stay in this motel I suggest they look elsewhere because this place is the worst.
Comment from Hotel Management
10 Nov 2021 by Innkeeper, Hotel Management
Tissue papers are provided to wipe your makeup. Blankets and towels are not make-up removers! Next time make sure to flush your toilet and wipe the toilet seat. Your mother does not work here.
by A verified traveler
Posted 8 Nov 2021
Room smelled horribly of cigarettes. Had to stand outside in cold for check in. Room was old a lots broken items stained carpets and dirty fridge. Worst I’ve experienced
Comment from Hotel Management
10 Nov 2021 by Innkeeper, Hotel Management
We keep office doors closed so, unvaccinated people don't walk in. Wouldn't it be helpful to you to bring things up when you check in so we can offer you another room? You conveniently forgot to mention how was your other room?
by A verified traveler
Posted 27 Oct 2021
I couldn’t get the heat to work only the AC and it was cold enough in that room that I couldn’t roll out, which left me really sore the next day. It probably would have been fine during the summer but not late fall.
Comment from Hotel Management
27 Oct 2021 by Innkeeper, Hotel Management
Ms. Thermostat on the wall was for the heat controls. AC does not have heat controls. It would have been helpful if you would have called the front desk. We would have been more than happy to assist you. Thanks
by A verified traveler
Posted 24 Oct 2021 on Orbitz
They stole our money! Didn't even let us stay there! As far as I know a vaccination card is illegal to ask for in the state of New Hampshire. We didn't have that on us so they just stole our money and told us to go elsewhere we had a paper somewhere else it was horrible and we expect a full refund! They are con artists! I'm not going to do business with orbits anymore unless I get a full refund. I am a solid customer and that is just gypsy thieving. My husband had a drive another 40 minutes out of his way to stay somewhere else after we already paid for this. The customer service is rude, and they stole our money! My advice to Orbitz is get rid of them as an option on your site.
Comment from Hotel Management
24 Oct 2021 by Innkeeper, Hotel Management
You better watch what you are claiming! We can take you to court for defamation. (1) check your credit card statement before you rant about your bogus claim of taking your money. (2) Take your rant to Expedia where you made a reservation and blame them for all your troubles after they failed to inform you about hotel policy. (3) We are an independent business and we have every right to make policy for the safety of our staff and our guests. I request you to do your homework before making bogus claims or you may be out a lot more money if we decide to take you to court.
by A verified traveler
worth it
Posted 8 Oct 2021 on HotelsFor the price I paid, It was mooooore than perfect. It has all it is needed
Comment from Hotel Management
9 Oct 2021 by Innkeeper, Hotel Management
Thank you Daniel for your feedback. As always, we do appreciate your business.
by A verified traveler
Posted 5 Oct 2021
Well kept
Comment from Hotel Management
7 Oct 2021 by Innkeeper, Hotel Management
We appreciate your feedback. Please come again.
by A verified traveler from SOUTHBURY
Posted 3 Oct 2021 on Travelocity
Clean comfortable
Comment from Hotel Management
7 Oct 2021 by Innkeeper, Hotel Management
Thank you for taking the time to write an honest review. We appreciate your business.
by A verified traveler
Owners unreasonable bed bugs
Posted 2 Oct 2021 on HotelsComment from Hotel Management
7 Oct 2021 by Innkeeper, Hotel Management
Your reservation was canceled because you were had no ID and you were flat-out drunk, remember? You were not allowed to check-in. Without even stepping your foot inside the room you are able to spot the bed bugs. Hilarious!
