Ratings based on 990 Verified Reviews

4.0 out of 5
83% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler from PHOENIX

This traveler left a rating score only Posted 1 Jan 2025
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 28 Dec 2024
3 out of 5
by A verified traveler

Posted 18 Dec 2024
Staff who checked me in was rude, made comments that I should not have booked through Expedia, stated that she did not have a room available for what I paid for, could not find my reservation. Our company (employees) booked 8 rooms plus the conference room for the next day to be greeted by a rude employee at check in.
3 out of 5
by A verified traveler

Posted 28 Nov 2024
The staff was very friendly and helpful. We attempted to eat at the restaurant but they were short staffed, so we ordered in. The chlorine in the pool was so strong it burned my daughters eyes. The beds were rock hard which made for a sleepless night. Unfortunately this was not a pleasant stay for us.
5 out of 5
by A verified traveler from saint marys

Posted 24 Nov 2024
nice access
3 out of 5
by A verified traveler

Posted 14 Nov 2024
Bathroom needs place to lay clothes. Commode needs a lid. Bath tub needs non-slip floor.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 10 Nov 2024
5 out of 5
by A verified traveler

Posted 8 Nov 2024
Service was great. Staff and workers were attentive and kind. Good customer service.
4 out of 5
by A verified traveler

Posted 5 Nov 2024
Fine stay, no issues.
4 out of 5
by A verified traveler

Posted 22 Oct 2024
It was very nice. The sign to the hotel could be closer to the entrance. We passed it everytime. The swimming pool was closed or not closed? Just not sure