Ratings based on 3 Verified Reviews
2.3 Room cleanliness
2.3 Room comfort
Expedia Verified Reviews
by A verified traveler
Honest review
Posted 13 Jul 2024 on HotelsWhen we opened the door we were greeted by a smell of mildew and a giant puddle of greasy water covering the whole kitchen.
My wife and kids cleaned the whole place but it continued to smell of water damage our entire trip.
The place was furnished very well and is a great place to stay with a small family. The dishwasher leaks all over thats why we had the smell and water on floor.
The cleaning crew really let the owners down....without those issues this place is 5 out of 5 stars. With the extra garbage we had to do after deiving 7 hours to get there, 1 star.
Comment from Hotel Management
22 Jul 2024 by RedAwning, Hotel Management
Thank you for your feedback. We sincerely apologize for the issues you encountered and appreciate you bringing them to our attention. We are addressing the water damage and the dishwasher problem immediately and reinforcing our cleaning standards. We’re glad you enjoyed the furnishings and layout, and we hope you'll consider staying with us again for the 5-star experience you deserve
by A verified traveler
Posted 20 Feb 2024 on Hotels
Comment from Hotel Management
21 Feb 2024 by RedAwning Team, Hotel Management
We're thrilled to hear you had a perfect experience! Thank you for your positive feedback and for choosing our property. We look forward to hosting you again in the future.
by A verified traveler
Do Not Book This Stay
Posted 29 Jan 2023 on HotelsWhen we arrived the unit was trashed and not cleaned from the previous renters. No one answered our calls to come clean the unit. We were stuck in the snow with no service. Luckily the ski resort had a room for us. It has been almost a week and still no word from the property. They are ignoring us. I have to report fraud to my bank and hotels.com isn’t helping either.
