Ratings based on 182 Verified Reviews
4.8 Room cleanliness
4.8 Service & staff
4.8 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 27 Aug 2024
Great staff for whom nothing was too much trouble. From the concierge who parked my car to the front desk staff who took my luggage and showed me to my room including the standard of cooking and care in the restaurant, le Bistro a l'Hotel, across the courtyard it all went beautifully. I will definitely return.
by A verified traveler
Posted 6 Jul 2024
The accommodations were absolutely wonderful and the property and surrounding area were stunning. The staff could not have been kinder and more hospitable. This place is a gem and we feel so fortunate to have been able to spend time here. Highly recommend!!
by A verified traveler
Superb room and service
Posted 6 Jul 2024 on HotelsBeautiful hotel with greats restaurant and bar and the best service. They walked me to the train station when I struggled to buy a ticket to Dijon online. Love the hotel’s location and the hotel bistro might be the best meal we had in 2 weeks in France. Beaune was such a great choice for the French countryside.
by A verified traveler
Posted 2 Jul 2024
The staff members were extremely helpful and friendly.
by A verified traveler
Gem of a hotel
Posted 5 Jun 2024 on HotelsThis hotel is an absolute gem. The service was impeccable, the rooms are just charming. The hotel is in a perfect location to be able to walk around town. I would definitely recommend!
by A verified traveler
Posted 4 May 2024 on Hotels
by A verified traveler
Posted 7 Apr 2024 on Hotels
Absolutely deceiving about the family suite. It is not in an annex but rather down a side street up an old stairway with odors from kitchens below and extremely loud. This is not booking to stay at a 5 star hotel but rather booking a mediocre 2 bedroom apartment above some shops. You get zero hotel experience. The price for what it was was absurd and the description is misleading.
Comment from Hotel Management
9 Apr 2024 by L'Hôtel de Beaune, Hotel Management
Dear Madam, Dear Sir,Thank you for your review.We sincerely apologies as nothing matched your expectations and this is not how we want to creat L'Hôtel de Beaune experience.We corrected informations on Hotels.com website as they were indeed misleading. Sincere apologies for it. Should you give us a second chance for a first impression, please feel free to contact us at your convenience and book directly with us in the future. info@lhoteldebeaune.comBest regards,
by A verified traveler
Posted 11 Jan 2024
the hotel is in a perfect location for the beautiful heart of Beaune. We received a delightful warm welcome from Marie, all the staff made us feel right at home. It's a lovely elegant old building carefully renovated and keeping it's original charm.
by A verified traveler
Posted 6 Jan 2024 on Hotels
What a lovely hotel. Superb service, incredible location, and honestly the best breakfast ever. Bravo
by A verified traveler from Haddonfield
Posted 23 Oct 2023
The staff is phenomenal…
