Ratings based on 324 Verified Reviews
3.7 Room cleanliness
4.0 Service & staff
3.7 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 27 Oct 2024
Not the place to stay if you’re hoping to sleep in. I was here for one night and at 9am I had house keeping knocking at my door. 10 minutes later I had another house keeping knock, and another 10 minutes later I had maintenance knocking hoping to enter and work on something. My check out time was 11am! All of it could’ve waited another two hours.
Comment from Hotel Management
28 Oct 2024 by Manager, Hotel Management
Hello Anneka,We apologize for any inconvenience you experienced during your stay and appreciate your feedback. Rest assured we will address this with our team to ensure better timing for housekeeping and maintenance visits in the future. We hope you will consider staying with us again to provide a more enjoyable experience.
by A verified traveler
Posted 19 Sep 2024
Perfect stay and will definitely stay here again.
by A verified traveler
Posted 9 Aug 2024 on Hotels
Comment from Hotel Management
10 Aug 2024 by SAME, Hotel Management
Thank you for bringing this to our attention. I sincerely apologize for the inconvenience you experienced during your stay. We strive to provide excellent service, and it is clear that we fell short in this instance.Your feedback is incredibly valuable to us, and I assure you that we are taking immediate steps to address the issues you mentioned.I apologize for the inconvenience. We hope you will give us another chance to exceed your expectations in the future.Sincerely,NAVEED JUNEJOMANAGERQUALITY INN & SUITES
by A verified traveler
Terrible pool. Room was mediocre.
Posted 25 Jun 2024 on HotelsComment from Hotel Management
26 Jun 2024 by Manager, Hotel Management
Hello Ginger, We appreciate you choosing our hotel for your stay. Should you have any feedback or concerns from your experience, please do not hesitate to contact us directly. We hope to welcome you back again in the future for an enhanced stay.
by A verified traveler
Posted 14 Jun 2024
I had to keep getting my cards redone because they would never work after we check in. This was very annoying. I had to go to the front desk at least 7 times throughout my 2 day stay
Comment from Hotel Management
14 Jun 2024 by Manager, Hotel Management
Hello Nora,We sincerely apologize for the inconvenience you experienced during your stay. Your feedback is valuable and will be shared with our team for improvement. We hope you will consider giving us another opportunity to provide you with a seamless experience in the future.
by A verified traveler from Houston
Posted 29 May 2024
Comment from Hotel Management
20 Jun 2024 by Manager, Hotel Management
Hello Mildred,We are delighted to hear that you had a fantastic experience at our hotel. We hope to welcome you back soon for another wonderful stay!
by A verified traveler
Posted 25 May 2024 on Hotels
Comment from Hotel Management
28 May 2024 by Manager, Hotel Management
Hello Ma,Thank you for choosing our hotel! We are thrilled to hear you had an excellent stay with us. We hope to welcome you back soon for another fantastic experience!
by A verified traveler
Posted 24 May 2024 on Hotels
Comment from Hotel Management
27 May 2024 by Manager, Hotel Management
Hello Sharron, We appreciate you choosing to stay with us. Feel free to reach out to us with any feedback to help us improve your experience next time.
by A verified traveler
Posted 6 May 2024 on Hotels
Comment from Hotel Management
10 May 2024 by Manager, Hotel Management
Hello Jorge,We are glad to hear you had a wonderful experience at our hotel! We hope to welcome you back soon for another amazing stay!
by A verified traveler
Posted 27 Apr 2024
Comment from Hotel Management
30 Apr 2024 by Manager, Hotel Management
Hello Randi,We are delighted to hear you had a positive experience during your stay at our hotel. Please don't hesitate to contact us directly if you have any further comments to share. We hope to welcome you back soon for another enjoyable stay!
