Ratings based on 497 Verified Reviews
4.2 Room cleanliness
4.3 Service & staff
4.2 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 12 Sep 2024
The room we had had creaking floorboards, the carpets needed a good clean and the chairs were ripped and had lost most of their padding.
by A verified traveler
Posted 31 Aug 2024
Location second to none. History of property and area.Food quality very good.nice to have bottled water supplied in room and nice toiletries.
Our room 120 looked out on to extractors; flat roof;ladder and was very dark,probably the worst room in the hotel.dirty glasses with lipstick on them in bedroom.All windows around hotel and room were grubby and may seem a small point but way have a van full of dry hotel rubbish parked in the car park constantly so that it’s the first thing you see from the restaurant!
by A verified traveler
Posted 20 Aug 2024
Built for a visit by Queen Victoria the hotel is over 100 years old.Inevitably therefore one has to accept everything is slightly dated.The staff were charming.
by A verified traveler
Posted 16 Aug 2024
Room was very dark window covered by fire escape. The room itself was good they said it was because we booked on line and not direct we had been allocated this room lesson learned no money or conpensation so beware and book direct
by A verified traveler
Posted 14 Aug 2024
A taste of the past subtly being updated. Plenty of seating areas to pause and take in the nostalgia within the hotel. Located right on on the sea front with viewing areas to sit and observe the passing masses. Not cheap but you get a bit of everything and a touch of class
by A verified traveler
Posted 6 Aug 2024
Very friendly reception and room was clean.
by A verified traveler
Posted 19 Jun 2024 on Hotels
by A verified traveler
Posted 3 Jun 2024 on Hotels
by A verified traveler
Posted 30 May 2024 on Hotels
Rooms were vary hot, even with sash window open at night. Then there was noise from the street. Slow service at the bar. Breakfasts were fabulous and very big. No faults on breakfast
by A verified traveler
Posted 28 May 2024
We loved our room with the view over the Menai strait to the mountains. This was a nice place to relax with a lovely coffee house. The breakfast didn't have a lot of choice but was fine. The evening meals were nice but menu always stayed the same - could do with more choice.
