Ratings based on 13 Verified Reviews
4.4 Room cleanliness
4.3 Service & staff
4.0 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 25 Mar 2024 on Hotels
by A verified traveler
Posted 22 Dec 2023 on Hotels
by A verified traveler
Posted 21 Dec 2023 on Hotels
We had an overnight stay the rooms are beautiful and that’s where it ends. Small mattresses, definitely not a queen size mattress. No water in the rooms was a huge drawback, as we were unable to shower or brush teeth before our departure.
The Braai provided was not value for money. R300 per person was exorbitant, especially as the meat was terribly tough and chicken dry and overcooked. The cheese cake was actually custard in a glass
by A verified traveler
Posted 10 Dec 2023 on Hotels
by A verified traveler
Posted 21 Mar 2021 on Hotels
Comment from Hotel Management
23 Mar 2021 by Sandra, Hotel Management
Dear Sir
Thank you for your positive review of our guesthouse.
kind regards
Sandra
by A verified traveler
Posted 18 Jan 2021 on Hotels
Lovely lodge with attentive staff. The manager called to confirm arrival time so that our dinner would be freshly prepared. Room was spacious and comfortable but could do with an upgrade, especially the bathroom. Overall, would definitely visit again.
by A verified traveler
Okay place but terrible staff
Posted 10 Dec 2020 on HotelsThe place in itself is okay but the staff and owners ruin it totally. When checking in i was told that the checkout is 10 o'clock sharp. When I asked to stay an hour longer the answer was hard "no". Only when I showed the their own confirmation where it says that the checkout is 11 was i allowed to stay to 11 "as en exception". However the same hard deadlines do not seem to apply for the staff themselves. I was made to make a booking for breakfast in the evening with exact time when I will have it. When I came in the morning I was met with a surprised face. It took 30 min to make a basic omelette. There is no hair dryer in the room so it took 15 more minutes to check that there is really no hair dryer there and get one for me from another room. The owner (an old and unpleasant gentlemen) wanted me to use right there in the reception and was apparently surprised when I told him that I need to take it back to my room and use it after shower. Then he didn't try to hide that he was sure I was going to steal the hair dryer. I guess the photo of the message in the room - with four exclamation marks - gives an idea what sort of people run this place.
Comment from Hotel Management
11 Dec 2020 by Sandra, Hotel Management
Dear Sir
Our check-out time is at 10h00, bu when my reception
told me that you wanted to check out at 11h00, I told
them that it will be fine.
The hairdryer was misplaced and we did offer you to
get another one. We never insinuated that you were going to steal the hairdryer and we never said that you should use it in the reception area.
As for the message in the room, we are in a drought stricken area, if you knew the country, you would have
understand that were are in the Karoo.
by A verified traveler
An ok stay
Posted 2 Dec 2020 on HotelsThe staff went out of their way to help us to have a business meeting. The breakfast was ok and our beds were very low and not too comfy.
Comment from Hotel Management
11 Dec 2020 by Sandra, Hotel Management
Good day
Thank you for taking the time to review our guesthouse.
We do want our guests to have a comfortable stay.
Be Safe Sandra
by A verified traveler
A fantastic find in Beaufort West
Posted 4 Oct 2020 on HotelsAfter a journey of 1000km by car, we were welcomed warmly by Sandra and her staff. Our room (No. 3) was huge - and very, very comfortable. Dinner was fantastic - and, yes, we recommend the generous portion of lamb chops. A genuinely enjoyable stop-over.
Comment from Hotel Management
7 Oct 2020 by Sandra, Hotel Management
Dear Jo
Thank you for your lovely review.
Hope to see you soon again.
Regards
by A verified traveler
Posted 4 Mar 2020 on Hotels
