Ratings based on 246 Verified Reviews
4.2 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 9 Oct 2024
Amber and Margaret were tremendous. They helped accomadate my stay with smiles and happiness.
Comment from Hotel Management
9 Oct 2024 by Holdiay Inn Express, Hotel Management
Thank you for staying with us. We are so delighted to hear that you found the front desk staff so accommodating! We look forward to seeing you again!
by A verified traveler
Posted 7 Oct 2024
Comment from Hotel Management
7 Oct 2024 by Holdiay Inn Express, Hotel Management
Thank you so much for providing us with a great review. We appreciate the wonderful comments! We look forward to seeing you again.
by A verified traveler
Posted 5 Sep 2024
Front desk gal was very welcoming! Pleasant and informative. However tv was difficult to use(even the front desk gal came up and helped) (she was great) and the phone didn’t work at all. No big deal we weren’t going to use it. Breakfast was good.
Comment from Hotel Management
5 Sep 2024 by Holdiay Inn Express, Hotel Management
Thank you for staying with us and we appreciate your feedback. We apologize for the phone not working in the room. We are pleased you found the staff so accommodating! We hope you understand that your inconvenience was an exception and not the guest experience we continuously strive for. We do hope you return so we may provide you with a perfect stay.
by A verified traveler
Posted 26 Aug 2024
Everything was good with the hotel; even the breakfast was the same offered among other hotels like eggs, sausage, bacon, etc., but the lady serving breakfast seems to get annoyed that people actually eat breakfast; she makes you’re well aware of it.
Comment from Hotel Management
26 Aug 2024 by Holdiay Inn Express Management, Hotel Management
Thank you for providing your feedback regarding your breakfast experience. We always want our guests to feel welcome and appreciated throughout the hotel. We will be addressing this issue to ensure our guests always have pleasant experience. We truly apologize for how you felt. We do hope you return so that we may provide a perfect experience.
by A verified traveler
Posted 21 Aug 2024
Staff was very pleasant. Nice rooms. Good breakfast.
Comment from Hotel Management
21 Aug 2024 by Holdiay Inn Express, Hotel Management
Thank you for taking the time in providing us with your feedback. We are very pleased that you enjoyed your stay. We look forward to your return!
by A verified traveler
Posted 16 Aug 2024 on Hotels
Comment from Hotel Management
19 Aug 2024 by Holdiay Inn Express, Hotel Management
Thank you for taking the time to provide us with a great score review! We look forward to your return!
by A verified traveler
Posted 12 Aug 2024
Overall good and the quality I wish all Holiday Inn's wpuld hold themself to. Breakfast was great and the lady maintaining it was on top of it during a busy morning rush! Pool was a little cold but better once you got in. Wish they would have still had the jacuzzi but not a deal breaker. Rooms were more than decent. Front desk was couteous and happy to help. Wish our upstairs neighbors would have not have been so loud but we will definitely use them again.
Comment from Hotel Management
12 Aug 2024 by Holdiay Inn Express, Hotel Management
Thank you for providing us with your feedback. We apologize for the upstairs noise. Our staff is available 24 hours a day should you experience that issue again. We look forward to your return!
by A verified traveler
Posted 12 Aug 2024 on Hotels
Comment from Hotel Management
19 Aug 2024 by Holdiay Inn Express, Hotel Management
Thank you for taking the time to provide us with a great score review. We look forward to your return!
by A verified traveler
Spotless
Posted 8 Aug 2024 on HotelsExcellent
Comment from Hotel Management
8 Aug 2024 by Holdiay Inn Express, Hotel Management
Thank you so much for providing us with a great score and such a wonderful comment! We look forward to your return to provide you with another outstanding stay!
by A verified traveler
Posted 22 Jul 2024 on Hotels
Comment from Hotel Management
5 Aug 2024 by Holdiay Inn Express, Hotel Management
Thank you for staying with us! We look forward to seeing you again!
