Ratings based on 237 Verified Reviews
4.8 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 30 Dec 2024
Excellent hotel food and service, great room.
Comment from Hotel Management
31 Dec 2024 by Maria , Hotel Management
Dear John,Thank you for taking the time to leave us your feedback, it is very much appreciated!Glad you've enjoyed your stay with us and hope to welcome you back soon.Kind regards,Maria
by A verified traveler
Posted 2 Dec 2024
Comment from Hotel Management
7 Dec 2024 by Maria , Hotel Management
Dear David, Thank you for taking the time to rate us.Glad you've enjoyed your stay with us and hope to welcome you back soon.Kind regardsMaria
by A verified traveler
Posted 21 Oct 2024
We had a lovely stay nat this great hotel. The food and restaurant is outstanding and there is so much to do and see all around/ First class
Comment from Hotel Management
23 Oct 2024 by Maria , Hotel Management
Dear Rob,Thank you so much for taking the time to leave us a review, it means a lot!Glad you've enjoyed your stay with us and hope to welcome you back soon.Kind regards,Maria
by A verified traveler
Posted 10 Oct 2024 on Hotels
Comment from Hotel Management
23 Oct 2024 by Maria , Hotel Management
Dear Barry,Thank you for taking the time to rate us, it is very much appreciated.Glad you've enjoyed your visit and hope to see you again soon!Kind regardsMaria
by A verified traveler
Posted 9 Oct 2024
nicely decorated ,easy to find,brilliant breakfast, nice dinner,good staff.
The only negative WIFI rubbish
Comment from Hotel Management
23 Oct 2024 by Maria , Hotel Management
Dear Ann,Thank you for taking the time to leave us a review, we really appreciate it!Glad you've had an enjoyable stay and hope to welcome you back soon.And apologies for the wifi issue, our support team have worked on improving it.Kind regardsMaria
by A verified traveler
Top marks
Posted 9 Oct 2024 on HotelsWonderful of every level. Stay with my dog, room beautiful and we were both warmly welcomed. Food delicious. Service extremely friendly high recommended.
Comment from Hotel Management
23 Oct 2024 by Maria , Hotel Management
Dear guest,Thank you for taking the time to leave us a review, it is very much appreciated.Glad you've had a great stay with us and hope to welcome you and your four legged friend again soon!Kind regardsMaria
by A verified traveler
Great place, excellent service
Posted 7 Oct 2024 on HotelsWe really enjoyed our stay at Beadnell Towers, the room was comfortable and clean and we enjoyed a great breakfast. Staff were friendly and thoughtful and seemed to be enjoying their work which makes a huge difference.
Comment from Hotel Management
23 Oct 2024 by Maria , Hotel Management
Dear Pippa, Thank you so much for taking the time to leave us a review, it means a lot!Glad you've enjoyed your stay with us and hope to welcome you back soon.Kind regards,Maria
by A verified traveler
Mixed reviews
Posted 6 Oct 2024 on HotelsMostly service was amazing, but with a couple of exceptions. Food was lovely but overpriced. A small crab sandwich- £14. The hotel was unbelievably hot. Oppressively so. On our first morning there was no hot water- so cold showers.
The main issue- the hotel caters for local passing trade. This meant it was really a pub with rooms. No space prioritised for guests.
Overall, it was not worth the 200 + a night plus food.
Comment from Hotel Management
23 Oct 2024 by Maria , Hotel Management
Dear Leah,Thank you for taking the time to leave us your feedback, it is very much appreciated.Our chefs use only the best quality fresh local produce, which does reflect in the price. I can only apologise for the hot water issue and hope it doesn't put you off from coming back.Kind regardsMaria
by A verified traveler
Posted 28 Sep 2024
All Staff were excellent and attentive. Room was compact but very well laid out and decorated beautifully
Comment from Hotel Management
28 Sep 2024 by Maria , Hotel Management
Dear David,Thank you very much for your lovely feedback!Glad you've enjoyed your stay and hope to see you back soon.Kind regards
by A verified traveler
Posted 28 Sep 2024 on Hotels
The staff were very good. Especially the guys in the restaurant and bar. Would highly recommend
Comment from Hotel Management
28 Sep 2024 by Maria , Hotel Management
Dear Angeline,Thank you for your feedback.Glad you've enjoyed your stay and hope to welcome you back soon.Kind regards
