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"Front office staffs are awesome specially “crizel” I’m not sure if I spelled her name right (she deserves a 5 start rate). But in general all staffs in the restaurant, housekeeping and bellboys are very professional. I will recommend this facility to my friends in the U.S who wish to visit BXU. I was a little bit disappointed in our 1st day of stay but it turned well for the rest of our stay. Thank you so much"

"Stayed several nights and the experience was wonderful. AJ was a big help and so nice. "

"No elevator"

"I love yhe Watergate Hotel from friendly & accommodating staff to clean room and aircon filter was clean because i did not have sinus allergies. Overall it's a great place to stay myself or with family. I will definitely come back again when im in the Philippines 🇵🇭 "

"I have severe allergies by the time we checked out in the morning. I came to find out that there cats stay and rooming around upstairs where all the rooms that costumer stayed in. It was specifically mention ab po it the cats. I have severe Asthma and allergies so this trigger on and was sick for few days."

"The staff were very friendly and helpful. The property was clean as well as the rooms. I will definitely be staying here the next time I go to the Philippines. "

"Inadequate toiletry supplies for 3 people in room"

"I rented the one bedroom suite. It was a very large nice room. Worth the price. "

"Great location near mall and park and very accommodating."