Ratings based on 736 Verified Reviews
3.4 Room cleanliness
3.6 Service & staff
3.5 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
by A verified traveler from Conrath
Posted 20 Nov 2024
Internet went down.. management was not in to care
Comment from Hotel Management
21 Nov 2024 by Brand Experience Team, Hotel Management
Hi David,Thank you for providing feedback. Your experience is important to us and we hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6
by A verified traveler
Posted 15 Nov 2024
it was musty
by A verified traveler
Posted 9 Nov 2024
We got there and didn’t have our room I booked two weeks in advance and then we get into room and there was water damage every where and the headboard comes off and floor is wet and the AC is leaking
Comment from Hotel Management
15 Nov 2024 by Nancy Y., Hotel Management
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6
by A verified traveler
Posted 8 Nov 2024
by A verified traveler
Posted 27 Oct 2024
Comment from Hotel Management
31 Oct 2024 by Brand Experience Team, Hotel Management
Hi Dimitric,We extend our sincerest apologies for any inconvenience caused.Maz K.#Team6
by A verified traveler
Posted 26 Oct 2024
Comment from Hotel Management
31 Oct 2024 by Brand Experience Team, Hotel Management
Hi Saladine,Thank you for the excellent rating!! Maz K.#Team6
by A verified traveler
Posted 24 Oct 2024
Run down dump, staff rude
by A verified traveler
Posted 15 Oct 2024
by A verified traveler
Posted 13 Oct 2024
by A verified traveler
Posted 11 Oct 2024
Washing machines were not working had to go to laundry mat. Pool was not accessible found out after I got to property
