Ratings based on 108 Verified Reviews
3.8 Room cleanliness
3.6 Service & staff
3.8 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 Jul 2024 on Hotels
by A verified traveler
Posted 20 Jul 2024 on Hotels
Comment from Hotel Management
22 Jul 2024 by Management, Hotel Management
We are sorry you did not enjoy your stay. We hate to hear that any of our guests experienced a less than optimal experience. Please reach out to us so that we can garner additional information to see what went wrong
by A verified traveler
Posted 17 Jul 2024 on Hotels
by A verified traveler
Posted 15 Jul 2024 on Hotels
Comment from Hotel Management
17 Jul 2024 by Management , Hotel Management
We are sorry your stay was not satisfactory. Please feel free to reach out to provide more details so that we can ensure we do better for future guests
by A verified traveler
Posted 12 Jul 2024
by A verified traveler
Posted 12 Jul 2024
No electricity but they still rented the room!!!
Comment from Hotel Management
12 Jul 2024 by Management, Hotel Management
We apologize for the inconveince but as you mentioned we were without electricity due to the recent Hurricane that hit Houston so we were without phones, and electricity and had no ability to communicate with Expedia to let them know the status as soon as we were able to communicate the situation we did so. We hope you empathize with the situation and will give us another opportunity
by A verified traveler
Posted 9 Jul 2024 on Hotels
Comment from Hotel Management
11 Jul 2024 by Management, Hotel Management
We apologize for your experience we did not plan on having a hurricane during your stay and did our bes to provide the best service we could despite the trying circumstances
by A verified traveler
No Power but Rooms Available
Posted 9 Jul 2024 on HotelsBooked hotel. Drove to hotel. Hotel was completely dark with a sign on the LOCKED interior door stating “No power but rooms available.” Needless to say we didn’t stay and drove all the way back home.
by A verified traveler
Posted 9 Jul 2024
I dont know how the property was. The power was out and I was not able to check in. Expedia should not have allowed me to book a room. As I learned, the power had been out several hours when I was allowed to book the room. Only after I drove 30 minutes did I arrive to find the hotel was closed. FYI the power was out due to a storm and not because anything the hotel did.
Comment from Hotel Management
11 Jul 2024 by Management, Hotel Management
We at the property apologize as we lost power and had no way to communicate with Expedia as we had no computer or phones so could not relay this information to expedia but regret you had an extra drive and hope you give us another chance in the future
by A verified traveler
Posted 9 Jul 2024
