Ratings based on 979 Verified Reviews
3.1 Room cleanliness
3.5 Service & staff
2.9 Room comfort
3.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 15 Nov 2024
by A verified traveler
Posted 11 Nov 2024
by A verified traveler
Posted 7 Nov 2024
Do not believe the picture ls the blind at the window had so much dirt and filth it was embarrassing not to mention the the heater.
by A verified traveler
Posted 30 Oct 2024
by A verified traveler
Posted 14 Oct 2024
Did not at all match the pictures. Was stuck in the basement of a building.
by A verified traveler
Posted 21 Sep 2024
by A verified traveler
Posted 25 Aug 2024 on Hotels
It is an ideal hotel for West London. Rooms compact and basic. However there is a fridge, hob and microwave in room. The rooms not servi ed during the stay.
by A verified traveler
Posted 7 Jul 2024
by A verified traveler
61st Birthday treat
Posted 12 May 2024 on HotelsWas a little apprehensive having read a few reviews, but to be fair it was fit for purpose and we were pleasantly surprised.
Good location
by A verified traveler from Versailles
Posted 2 May 2024
I LIKED having a lift since I was on the 4th floor. I LIKED the location because it was convenient to bus and Tube stations. I LIKED the area because there were lots of shopping options. The room was larger than most I've stayed in while in London but it looked shoddy. The fridge had only one temperature: icy. Everything froze if left overnite. The bath was clean enough but the shower walls needed retiling. The mattress was old and creaky. I had to request a hair dryer and was told I'd have to wait for one not in use. The kitchen had old utensils and inadequate for simple use. Lastly, the house phone was disabled by management because patrons misused the service (I thought that's what a house phone is for). All in all, I think management was out for themselves and did not have patrons needs as a priority. I would not recommend it to anyone. My niece is travelling to London this summer and I told her to avoid this place.
