Ratings based on 231 Verified Reviews
4.3 Room cleanliness
4.2 Service & staff
4.0 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 18 Oct 2024
by A verified traveler
Posted 18 Jul 2024 on Wotif
Comment from Hotel Management
8 Aug 2024 by The Team at Napier Beach Top Ten , Hotel Management
Hi Shan,Thank you for taking the time to review our park. We hope to see you again :)Kind regards Napier Beach Top 10
by A verified traveler
Posted 4 Jul 2024
Comment from Hotel Management
29 Jul 2024 by Napier Top 10, Hotel Management
Thank you for taking the time to review our park. We have a great spot here with the natural setting and amazing views over the harbor and all still within a quick 10 minute drive into town. I See you stayed in one of our ensuite cabins, great room with bathroom and basic cooking needs. Thank you for choosing to stay with us here at Napier Beach Top 10.
by A verified traveler
Posted 7 May 2024
by A verified traveler
Posted 5 May 2024 on Wotif
Great location with good amenities.
Comment from Hotel Management
9 May 2024 by Top 10, Hotel Management
Thank you for your review
by A verified traveler
Posted 28 Apr 2024
I was extremely disappointed as the "cabin" we were allocated was not the one we chose on your website photograph.. I spoke to the management this morning and they said that both yourselves and another firm often give incorrect information as to the "cabin" details as I am 85 yrs and my daughter 65yrs we were not happy about having to sleep in bunks and make our own beds ..
Comment from Hotel Management
28 Apr 2024 by Top 10, Hotel Management
Hi Trish, im not sure who you spoke to but it wasn't myself(manager). All rooms are clear in the description of what the room is and what it has. Often people can be looking at the main page of the park and not at the individual photos of the rooms. All of o8ur rooms have bunk beds so when there are 2 people needing separate beds one will always have to be in a bunk bed. All beds are made, single beds come with bottom sheets only as per standard practice for these types of rooms, but we are always happy to provide a top sheet if requested.
by A verified traveler
Posted 19 Apr 2024
Not happy that the hotplate in our cabin did not work properly so had to use the BBQs which had no lighting so had to cook using the lights on our phones.
Comment from Hotel Management
28 Apr 2024 by Top 10, Hotel Management
Hi Claire thank you taking the time to review our park. I will look into the lighting at the BBQs as there should be lights. I will also look into the hot plate in your room as we are not aware of this issue.Thank you for choosing to stay with us here at Napier Beach Top 10
by A verified traveler
Posted 16 Apr 2024
Comment from Hotel Management
28 Apr 2024 by Top 10, Hotel Management
Thank you for your review Walter
by A verified traveler
Posted 11 Mar 2024 on Hotels
Comment from Hotel Management
12 Mar 2024 by Top 10, Hotel Management
Thank you for your review, we love hearing our guests are enjoying their stays
by A verified traveler
Posted 8 Mar 2024 on Hotels
Comment from Hotel Management
12 Mar 2024 by Top 10, Hotel Management
Thank you for your review
