Ratings based on 638 Verified Reviews
4.2 Room cleanliness
4.3 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 12 Nov 2024
Black mold in the shower on shower current rod, faucet, tiles. Bed smelled of mold.
Guests were very loud all night.
Staff was very helpful.
by A verified traveler
Posted 9 Nov 2024
This is a great place to stay for the cost. Staff is kind. Rooms are clean.
by A verified traveler
Posted 6 Nov 2024
by A verified traveler from Shakopee
Posted 3 Nov 2024
Had a wedding to go to and was the only place we could find.
Comment from Hotel Management
6 Nov 2024 by vicki, Hotel Management
"Thank you for sharing your experience. We understand that sometimes circumstances, like attending a wedding, make finding accommodations a bit more challenging. We're sorry to hear that your stay wasn’t ideal, and we appreciate your feedback. We hope that the next time you’re in the area, we can offer a more comfortable and enjoyable experience. Please don’t hesitate to reach out if you have any further concerns or if there's anything we can do to improve your stay next time."
by A verified traveler
Posted 26 Oct 2024
The room smelled weird, like humidity! The bathroom ceiling has mold, and the smell is even stronger.
Comment from Hotel Management
6 Nov 2024 by vicki, Hotel Management
"Thank you for bringing these issues to our attention. We sincerely apologize for the unpleasant odor and the mold in the bathroom ceiling – this is certainly not the standard we strive to provide. We take concerns like yours very seriously and will have our maintenance team address the humidity and mold problem immediately to ensure a more comfortable environment for future guests. We appreciate your feedback and hope you’ll consider staying with us again in the future, as we are committed to making necessary improvements."
by A verified traveler
Posted 24 Oct 2024
No elevator for 2nd floor. Slept in room right next to stairway, heard everyone who came up the stairs. Gap on bottom of door would allow anyone who wanted to peak under door into room.
Comment from Hotel Management
6 Nov 2024 by vicki, Hotel Management
"Thank you for sharing your feedback with us. We’re sorry to hear that your experience wasn’t entirely satisfactory. We understand that not having an elevator can be an inconvenience, especially if you're on the second floor, and we apologize for any disturbance caused by the proximity of the stairway. Your comments about the gap at the bottom of the door are also appreciated, and we’ll definitely look into it to improve privacy and comfort for future guests. We hope you'll consider staying with us again and give us the opportunity to provide you with an even better experience."
by A verified traveler
Posted 20 Oct 2024
Awesome
Comment from Hotel Management
21 Oct 2024 by vicki, Hotel Management
Thank you so much for your kind words! We’re thrilled to hear that you had a great experience and that the room met your needs. Your feedback means a lot to us, and we can’t wait to welcome you back for another stay!
by A verified traveler
Posted 20 Oct 2024
King bed was excellent.
Comment from Hotel Management
21 Oct 2024 by vicki, Hotel Management
Thank you so much for your kind words! We’re thrilled to hear that you had a great experience and that the room met your needs. Your feedback means a lot to us, and we can’t wait to welcome you back for another stay!
by A verified traveler
Posted 18 Oct 2024
difficult approach. no view
Comment from Hotel Management
21 Oct 2024 by vicki, Hotel Management
Thanks for sharing your feedback. It sounds like the lack of a view and a challenging approach affected your experience. We understand that a great view can make a big difference during your stay. If you decide to stay again, maybe requesting a room with a better outlook or one that’s more easily accessible might help improve your experience. We appreciate you letting us know!
by A verified traveler
Posted 12 Oct 2024
It was average clean quiet i would stay again
Comment from Hotel Management
21 Oct 2024 by vicki, Hotel Management
Thank you for sharing your thoughts! It’s great to hear that your stay was generally quiet and clean, even if it was just average. Sometimes a no-frills, peaceful environment is exactly what you need. If you do decide to stay again, hopefully it’ll be an even better experience with improvements where needed!
