Ratings based on 705 Verified Reviews
4.4 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 19 Dec 2024
by A verified traveler
Posted 15 Dec 2024
Check was seamless. Front desk staff was super friendly. Rooms were clean. Nice pool area Dan hot tub.
by A verified traveler
Posted 17 Nov 2024
Very comfortable, staff were accommodating.
Comment from Hotel Management
18 Nov 2024 by Schlaine Korte, Asst. GM, Hotel Management
Thank you so much for staying with us. We hope to see you again very soon.
by A verified traveler
Posted 10 Nov 2024
Awesome as usual
Comment from Hotel Management
13 Nov 2024 by Schlaine Korte, Asst. GM, Hotel Management
Thank you so much for staying with us. We hope to see you again very soon.
by A verified traveler
Posted 16 Oct 2024
The breakfast food was very good but didn’t have choices for juice and no waffles.
Comment from Hotel Management
17 Oct 2024 by Schlaine Korte, Asst. GM, Hotel Management
Thank you so much for staying with us. I will be sure to pass along your comments. We hope to see you again very soon.
by A verified traveler from St. Augustine
Posted 11 Oct 2024
Comment from Hotel Management
12 Oct 2024 by Schlaine Korte, Asst. GM, Hotel Management
Thank you so much for staying with us. We hope to see you again the next time you are in the area.
by A verified traveler
Posted 9 Oct 2024
Our room was clean and spacious.My only complaint is the breakfast.
Comment from Hotel Management
12 Oct 2024 by Schlaine Korte, Asst. GM, Hotel Management
Thank you so much for staying with us. I will be sure to pass along your comments. We hope to see you again very soon.
by A verified traveler
Posted 7 Oct 2024
Very nice rooms.
Comment from Hotel Management
7 Oct 2024 by Schlaine Korte, Asst. GM, Hotel Management
Thank you so much for staying with us. We hope to see you again the next time you are in the area.
by A verified traveler
Posted 6 Oct 2024
Beds were comfortable. I bring my own pillow so I can’t give feedback on those. AC/heat worked properly. AC filters were clean. Bathroom had obvious water damage above shower, and there were body hairs in the corner of the floor from a human other than us as soon as we entered the room but it was too late at night to get a different room. We threw towels over them to contain the issue. Breakfast was average hot hotel breakfast, but oddly very little in the way of drinks—small half gallon jugs of juice and milk in a tiny fridge to be shared by 20 people. The Brainerd area is very overpriced, so for value you’re going to be disappointed with most hotels in the Brainerd/Baxter area. This one is no different. Demand exceeds supply and they rake you for that fact. If you can plan ahead and book another option 15 minutes away you will likely find a better value.
Comment from Hotel Management
7 Oct 2024 by Schlaine Korte, Asst. GM, Hotel Management
Thank you so much for stayign with us. We hope to have you back in the area again very soon.
by A verified traveler
Posted 23 Sep 2024
Breakfast was very disappointing. Bed was uncomfortable.
Comment from Hotel Management
4 Oct 2024 by Schlaine Korte, Asst. GM, Hotel Management
Thank you so much for staying with us. We hope to see you again very soon.
