Ratings based on 337 Verified Reviews
4.7 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 Oct 2024
Well kept, elegant antique style
by A verified traveler
Posted 17 Sep 2024
by A verified traveler
Posted 17 Sep 2024
We have stayed at this Hotel a few times & is very comfortable. Various rooms to choose from depending on your budget. A lot of up dates have taken place, adding a beach area. In the center of town where numerous restaurants are available but do a search to find the right ones.
by A verified traveler from Hilton Head
Posted 5 Sep 2024
by A verified traveler
Almost perfect stay…
Posted 26 Aug 2024 on HotelsLoved our stay here - friendly staff, beautiful room and hotel public areas, brilliant location. We had a standard room - didn’t pay for lake view but got incredible view of the mountains (on 3rd floor). Room was way more luxurious than we’d thought - great size and facilities . We ate at the bistro and pool bar - good food, not cheap but not silly prices bearing in mind the surroundings.
Few downsides:
There was a 5% service charge added we didn’t know about until we checked out - would have been good to know up front
side of the pool is lethally slippy - I saw 4 adults fall on it including my husband who cut his foot quite badly. And lots of kids slipping - definitely needs sorting.
by A verified traveler
Posted 25 Aug 2024 on Hotels
by A verified traveler
Posted 22 Aug 2024 on Hotels
by A verified traveler
Posted 21 Aug 2024
Opulent
Clean
Quiet room
Small balcony
Large hotel
Very helpful reception staff
by A verified traveler
Posted 20 Aug 2024
Place was wonderful! Fantastic views. Friendly, helpful, knowledgeable staff. The local area is lacking in shops and the like if that was part of your plan, but it was not ours except for a couple of souvenirs. And there are some available in the hotel, in Stresa and on the 3 islands.
If I were to gripe, there are no in room drink facilities (tea / coffee) and the complimentary bottles of water were only for a welcome. Since I go up and down the country I have gotten in to the habit of waking up and having a coffee in the room before venturing forth, and what with having the balcony, I did feel I missed out a little having a morning coffee with the fantastic view!
I also felt the price was a touch on the high side not to include breakfast, but the hotel seemed full so perhaps that merely ensures adequate service standard.
However the hotel was fantastic, do not take anything else away from this review than that! Additionally upon check out we were offered water for the journey home and were given 2 packets of absolutely delicious biscuits made at the hotel.
We are already thinking about going back next year!
by A verified traveler
Posted 19 Aug 2024
