Ratings based on 522 Verified Reviews
3.3 Room cleanliness
3.3 Service & staff
3.1 Room comfort
3.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 9 Nov 2024
Comment from Hotel Management
13 Nov 2024 by José coronado , Hotel Management
Muchas gracias por su comentario!
by A verified traveler
Posted 26 Aug 2024 on Hotels
by A verified traveler
Posted 19 Aug 2024 on Hotels
by A verified traveler
Posted 8 Aug 2024
The property was amazing. Only downside is that the bathrooms need to be renovated! Convenient location, food options, free breakfast, beach, shopping and amazing staff.
by A verified traveler
Posted 20 Jul 2024
I’ve been coming to this hotel years now after staying in some all inclusives in the surrounding area. I much prefer here were you get a better more authentic view into the Dominican lifestyle than being cooped up in an all inclusive. The rooms are pretty basic but you don’t go on holiday to stay in your room,they’re cleaned everyday to a high standard of some of the most amazing women I’ve met. The reception and management staff have always a pleasure to deal with from start to finish and will resolve any issues you have quickly and efficiently no problem. The hotel itself is surrounded by a treasure trove of restaurants and stores where you can get some of the best cuisines and dine on the seafront as Bavaro beach,one of the most beautiful beaches in the world is directly across the road from the hotel.
Adjoining the hotel is its own restaurant where you can get a very good breakfast included with your stay free and then purchase meals and drinks throughout the day too,they also provide pool service if you ask.
The pool is the die for too and if your lucky you’ll get to take full of advantage of it to yourself often and the grounds boys are all amazing too.
I reallly recommend it here,I’ll be back again too!
by A verified traveler
Posted 14 Jul 2024
"I was disappointed with my experience at this hotel. Upon arrival, the receptionist seemed unfriendly and unhelpful. Despite the hotel being empty, I was told there were no rooms available.
During my stay, I had an accident near the pool and injured my foot on a glass piece which went right in my flip flops. Unfortunately, the hotel didn't have basic first aid supplies or apologize for the incident.
The room lacked essential amenities like toiletries, and the pillows were uncomfortable, moodily, dirty and had a mildew smell. The bed sheets appeared unclean, and the air conditioning wasn't working.
I had a difficult time sleeping due to the unpleasant odor and began feeling unwell. Although the staff changed my room, the air conditioning still didn't work.
I contacted Expedia about my issues, but they were unable to assist. Unfortunately, the hotel owner refused to refund my payment for the remaining nights and breakfast.
Based on my experience, I would not recommend this hotel to others."
This hotel will ruin your holiday. stay away.
by A verified traveler
Posted 9 Jul 2024 on Hotels
Comment from Hotel Management
10 Jul 2024 by jose coronado, Hotel Management
muchas gracias por su puntuación ,los tomaremos en cuenta.
by A verified traveler
Posted 17 May 2024
Comment from Hotel Management
3 Jul 2024 by jose coronado., Hotel Management
muchas gracias por preferirnos,saludos,
by A verified traveler
Posted 6 May 2024
I enjoyed my 3 nights at this property. The pool view was absolutely amazing even though there is not an ocean view. I paid extra for breakfast and it was wonderful. Unfortunately, there were a few things that I did not like, such as the WiFi only working in the lobby. The balcony sliding door not being able to close or lock. They did not provide wash cloths. Other than that, it is an awesome hotel.
Comment from Hotel Management
3 Jul 2024 by jose coronado, Hotel Management
thank you very much for your evaluation and we will take it into account.best regarding,
by A verified traveler
Posted 25 Apr 2024
Friendly staff aand area locals are friendly. Super cool morning breakfasts.
