Ratings based on 2,817 Verified Reviews
4.3 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 25 Nov 2024
Very convenient and easy access to everything
by A verified traveler
Posted 25 Nov 2024
Very clean spacious rooms with plenty of amenities , resort with its adjacent sister property offered a large variety of amenities and activities, we hardly left the property. WiFi connection was excellent throughout the resort , buffets and specialty restaurants were very good, with a wide variety of selections.
Comment from Hotel Management
25 Nov 2024 by Sandy Pfeil
Director, Barcelo Bavaro Beach, Hotel Management
Dear Ala,Thank you for your positive feedback.We are truly delighted that your stay at Barceló Bávaro Beach - Adults Only All Inclusive was a memorable one.We are pleased that you appreciated the spacious rooms with their numerous amenities, including climate-controlled air conditioning and our daily refreshed minibar. It's great to hear that our complimentary Wi-Fi service provided a strong and reliable connection throughout your stay. Additionally, your enjoyment of our variety of gastronomic offerings, from our Caribbean buffet to our specialty restaurants, is especially gratifying to us. The positive remarks on the cleanliness of our accommodations and the wide array of activities available on site further highlight the comprehensive experience we strive to offer.We look forward to welcoming you back on a future occasion.Best regards,Sandy PfeilDirector, Barcelo Bavaro Beach
by A verified traveler
Posted 24 Nov 2024
Fabulous and generous people who go out of their way to make the guests stay special. The property is beautiful and offers many options to different people and tastes. It’s very clean in every aspect - the rooms, the dining areas, public washrooms and not to mention the gorgeous beach.
Comment from Hotel Management
25 Nov 2024 by Sandy Pfeil
Director, Barcelo Bavaro Beach, Hotel Management
Dear Ghassan, Thank you very much for your kind feedback.We are absolutely thrilled that your stay at Barceló Bávaro Beach - Adults Only All Inclusive left such a lasting impression.We are delighted that you enjoyed the attentive service of our staff and the immaculate condition of our property, reflecting the high standards we strive to uphold. It is great that our diverse options catered to your tastes and that the cleanliness throughout, from the rooms to the public areas, met your expectations. Moreover, we take pride in our beachfront location on the renowned Bávaro Beach, known for its stunning beauty and crystal-clear waters.We look forward to welcoming you back for another memorable experience.Best wishes,Sandy PfeilDirector, Barcelo Bavaro Beach
by A verified traveler
Posted 24 Nov 2024
Staff wasn’t friendly and the casino staff didn’t perform there Job right.
Comment from Hotel Management
25 Nov 2024 by Sandy Pfeil
Director, Barcelo Bavaro Beach, Hotel Management
Dear Frances,Thank you for taking the time to share your feedback.We are sorry to hear that your interactions with our staff and casino team were not up to the high standards we strive to uphold. We understand how crucial a welcoming and efficient service is to the overall experience of our guests, and we sincerely apologize for any inconvenience caused. Furthermore, we regret if the condition of the hotel and the amenities in your room did not completely meet your expectations. We are continuously working to enhance our facilities and guest experience, and your feedback is invaluable in this process.We hope that you will return in the future for a more enjoyable stay. Kindest regards,Sandy PfeilDirector, Barcelo Bavaro Beach
by A verified traveler
Posted 23 Nov 2024
by A verified traveler
Posted 22 Nov 2024
by A verified traveler
Posted 22 Nov 2024
Gracias , pienso regresar
Comment from Hotel Management
26 Nov 2024 by Sandy Pfeil
Director, Barcelo Bavaro Beach, Hotel Management
Estimado Juan,En primer lugar, nos gustaría agradecerle que escogiera nuestro hotel Barceló Bávaro Beach - Adults Only All Inclusive para su visita a Punta Cana y por recomendarnos a la comunidad viajera, esto es, sin lugar a dudas, la mejor recompensa para todos nosotros.Nos complace enormemente saber que ha disfrutado de la limpieza de nuestras habitaciones, el estado del hotel, la calidad del servicio y las comodidades de la habitación. Es un honor para nosotros que destaque estos aspectos de su estancia, los cuales reflejan nuestro compromiso por ofrecer instalaciones y servicios de primera calidad para garantizar experiencias inolvidables en Barceló Bávaro Beach - Adults Only All Inclusive.Una vez más le agradecemos su amable opinión de nuestro hotel y esperamos poder servirle de nuevo en el futuro.Sandy PfeilDirector, Barcelo Bavaro Beach
by A verified traveler
Posted 22 Nov 2024
by A verified traveler
Posted 21 Nov 2024
by A verified traveler from Caguas
Posted 21 Nov 2024
Las facilidades del hotel muy buenas y limpias; sin embargo, no sentí la amabilidad que caracteriza el servicio en RD a excepción de las empleadas de limpieza, maleteros y 2 empleados del front desk. En cambio el personal del Palace fue más de lo esperado!
Comment from Hotel Management
26 Nov 2024 by Sandy Pfeil
Director, Barcelo Bavaro Beach, Hotel Management
Estimado huésped,Apreciamos enormemente el tiempo dedicado a opinar sobre su reciente experiencia en nuestro hotel, en Barceló siempre nos esforzamos en superar las expectativas de nuestros huéspedes. Su comentario ayudará a nuestro equipo a alcanzar ese objetivo.Lamentamos profundamente que la amabilidad de nuestro servicio no haya cumplido con sus expectativas, elemento que es fundamental en la experiencia de nuestros huéspedes. Nos disculpamos si esta impresión ha afectado de alguna manera la calidad de su estancia.Nos complace saber que encontró nuestras instalaciones muy buenas y limpias, y que la cordialidad de nuestras empleadas de limpieza y maleteros, así como algunos de nuestros empleados del front desk, fue de su agrado. En Barceló Bávaro Beach - Adults Only, nos esforzamos por ofrecer instalaciones prístinas y un servicio excepcional, y nos alegra que esto se haya reflejado durante su estancia.Nuestro objetivo es proporcionar un servicio de primera clase y nos complace que haya experimentado lo mejor de nuestro servicio en otras áreas de nuestro resort.Gracias una vez más por elegirnos y por sus críticas constructivas, esperamos tener la oportunidad de servirle de nuevo en el futuro y poder tener la oportunidad de superar las expectativasAtentamenteSandy PfeilDirector, Barcelo Bavaro Beach
