Ratings based on 5 Verified Reviews
3.2 Room cleanliness
3.2 Service & staff
2.5 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 16 Jul 2024
Staff are accomodatung.
by A verified traveler
Posted 1 Oct 2020 on Hotels
Beautiful place with very nice and helpul staff.
Will be back for sure
by A verified traveler from lagro, quezon city
Posted 23 Feb 2020
wonderful place. great view. superb staff. superb food. very clean and uncrowded pool. unlimited batangas coffee. affordable price.
l just hope that theyw will have a superb wifi and hot shower
Comment from Hotel Management
2 Mar 2020 by Ems, Hotel Management
Glad to hear maam. Apologies for the wifi - having a fiber speed but satellite connection is the best available on our area. Hope to see you again!
by A verified traveler from Australia
Posted 9 Jan 2020
This hotel is extremely poorly run. The room conditions were appalling. The food was disgusting. They have no control of young unruly guests who stay up until 3 and 4am playing loud music. When making a formal complaint there was zero reply.
Comment from Hotel Management
13 Jan 2020 by Paul, Hotel Management
Dear Guest,
It is with considerable concern to hear about the feedback you have forwarded which prompted the team to review what caused the concern. Please be assured that I have personally looked into this and have taken the necessary steps to avoid and mitigate same concern from happening again in the future.
We shall continuously work on this as we always strive to ensure that all our guests are happy and satisfied whenever they stayed with us.
Should you wish to discuss this further, please do not hesitate to get in touch with us.
by A verified traveler
Very disappointing
Posted 10 Jan 2020 on HotelsSeascape resort is something like a bad joke: the room is smaller than a hotel room in Bangkok or Hong Kong, the staff is uninterested and lazy (except for 2 or so sweet people like the breakfast lady in the restaurant), while I was there for 3 days (paid for 4 but left early) my room was not cleaned once and neither was my towel changed. The restaurant is horrible (even the rice was not fresh) and unhygienic (got diarrhea). Icing on the cake is the location: perched on a mountain top and literally away from everything. If you don't have transport, you are a prisoner of the tragic and lazy management. I was more than happy to leave this place.
Comment from Hotel Management
13 Jan 2020 by Paul, Hotel Management
Dear Guest,
Thanks for taking the time to write and share a review here in Expedia. It is with considerable concern to hear about the feedback you have forwarded which prompted the team to review what caused the concern. Please be assured that I have personally looked into this and have taken the necessary steps to avoid and mitigate same concern from happening again in the future. We have also ensured that our associates receives the necessary guidance and retraining moving forward.
Should you wish to discuss this further, please do not hesitate to get in touch with us.
