Ratings based on 18 Verified Reviews
4.2 Room cleanliness
5.0 Service & staff
3.9 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
The worst hotel
Posted 12 Jul 2024 on HotelsIt was the worst hotel ever.
It took us two hours just to get in to our room.
There were no towels and when we asked for them, they bring them after half an hour
Comment from Hotel Management
29 Jul 2024 by Gio, Hotel Management
Check-in time is after 2 hours, and this gentleman came at 12, even though he came early, we didn't charge for early arrival and still he is not satisfied, please cancel this person's rating because he did not deserve us.
by A verified traveler
Posted 19 Jun 2024 on Hotels
by A verified traveler
Posted 14 Jun 2024 on Hotels
Great staying, staff,location.
by A verified traveler
Posted 7 Oct 2023 on Hotels
by A verified traveler
Posted 14 May 2023
Excellent location right on Batumi walkable boulevard. Lots of restaurants and cafeteria nearby. Right by the Black Sea. Service was pretty exceptional and fast! Lika was very helpful!
The only con was a noise insulation and a party all the way into 1 AM next door. But this is what you get when you book a room in a 50 floor hotel. The area itself if going through some massive reconstruction. So one needs to be prepared for construction noise. Otherwise a great value for money! Loved the stay and would come back again!
Comment from Hotel Management
4 Jun 2023 by Grand City , Hotel Management
Dear guest,Thank you for your wonderful feedback. We are thrilled to hear that you enjoyed our excellent location right on the Batumi boulevard, with its close proximity to restaurants, cafeterias, and the beautiful Black Sea. Providing convenience and a range of amenities near our property is something we take pride in.We are delighted to know that you received exceptional and fast service during your stay. Our team strives to provide top-notch service to ensure our guests have a pleasant and memorable experience. We will make sure to pass along your kind words to Lika, who was particularly helpful during your stay.We apologize for any inconvenience caused by noise insulation and the party next door. As you mentioned, being part of a larger hotel complex with many floors can sometimes result in a bit of noise transfer. We appreciate your understanding in this matter.We understand that the area is undergoing massive reconstruction, which can lead to construction noise. We do our best to minimize any disturbances caused by ongoing renovations, but we appreciate your patience and understanding during this time.Thank you for your positive comments about the value for money and your overall satisfaction with your stay. We are delighted to hear that you loved your time with us and would choose to return in the future. We look forward to welcoming you back and providing you with another enjoyable stay.Best regards,Grand City
by A verified traveler
Posted 6 May 2023
good price to quality.
Comment from Hotel Management
4 Jun 2023 by Grand City , Hotel Management
Dear guest,Thank you for your positive feedback. We are pleased to hear that you found our price-to-quality ratio to be good. We strive to provide our guests with a high-quality experience at a reasonable and competitive price.We believe in offering excellent value for money and ensuring that our guests receive the best possible service, amenities, and comfort during their stay. Your satisfaction is important to us, and we are glad to know that you recognized the value we provide.Thank you for choosing to stay with us, and we appreciate your feedback. If there is anything else we can do to enhance your experience or if you have any further suggestions, please feel free to let us know. We look forward to welcoming you back and providing you with another enjoyable stay.Best regards,Grand City
by A verified traveler
Posted 2 Aug 2021
by A verified traveler
Posted 28 Jul 2021 on Hotels
by A verified traveler
Stellar sea views, high above Batumi
Posted 17 May 2021 on HotelsThis place has a great sea view, no doubt about that. However, it is a bit small and impersonal. A bit austere. That said, you can't really complain as the view is so great. The TV was modern and had a few English news channels, wi-fi was good, The actual building entrance was a bit hard to find but all in all, for the price, a great modern room with a killer view for sunsets galore.
by A verified traveler
Posted 19 Feb 2020
Comment from Hotel Management
3 Mar 2020 by Mikheil , Hotel Management
Thanks a lot for staying
