Ratings based on 5 Verified Reviews
3.2 Room cleanliness
4.4 Service & staff
2.5 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Not good but can be improved.
Posted 19 May 2019 on HotelsHardly had any sleep. Room located on level 2. A lot of noise from the traffic and the reception. People talking till late at night. Bed with mattress that u can feel.the spring when sleeping. Old and dirty pillows. Weird smell from the towels.
Comment from Hotel Management
27 May 2019 by Edward, Hotel Management
Hi! Please accept my sincere apologies for the inconvenience caused. If you ever plan on visiting again, we will personally assure an awesome stay. Thanks to your feedback, we'll be taking care of this and ensure it doesn’t happen again to any of our guests. Hoping to offer you a wonderful experience in the future. Regards, Edward
by A verified traveler
Worth the money, nice location, staff helpful
Posted 31 Mar 2019 on HotelsWas wonderful experience, great location, good staff, trying to help all the way. though bathroom are bit small and need some maintenance. The setting arrangement and view from roof is amazing.
Comment from Hotel Management
6 Apr 2019 by Cheshta, Hotel Management
Thank you for rating us super, Delighted to know you liked our services. Glad to see that you have rated us superb, GuestName! We will keep delighting our guests and promise to keep service standards high. Regards, CheshtaHope to welcome you again soon:) Regards, Cheshta
by A verified traveler from Surabaya
Posted 20 Jul 2019
Semua Ok
Lumayanlah baik pelayananya
cari makan gampang
Comment from Hotel Management
23 Jul 2019 by Charles, Hotel Management
Kami berterima kasih bahwa Anda meluangkan waktu untuk memberi kami peringkat tinggi Simon. Kami merasa diberkati memiliki cinta dan dukungan Anda. Salam, Charles
by A verified traveler from Jakarta
Posted 13 Jul 2019
Sukak kamarnya Bikin Betah hanya saja males naik turunnya karena gada lift
Comment from Hotel Management
17 Jul 2019 by Charles, Hotel Management
Terima kasih atas penilaian positifnya, Semoga dapat segera menyambut Anda lagi :) Salam, Charles
by A verified traveler from Surabaya
Posted 26 May 2019
Kamar nyman dan bersih, fasilitas kamar ada AC meskipun di Batu sudah Dingin
Comment from Hotel Management
21 Jun 2019 by Ravneet, Hotel Management
Terima kasih telah memberi kami peringkat dengan kata-kata yang luar biasa, Kami akan berusaha untuk selalu memenuhi harapan Anda. Salam, Ravneet
