Ratings based on 27 Verified Reviews
3.7 Room cleanliness
3.6 Service & staff
3.5 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 14 May 2024
by A verified traveler
Posted 23 Jun 2023
Clean, basic amenities. Housekeeping is only done after third night. Wifi signal for laptop use can be weak
by A verified traveler
Posted 30 Mar 2022
The price is a bit expensive for a hotel in a small town.
Comment from Hotel Management
19 May 2022 by Sc, Hotel Management
Dear Lim,
Regarding your comment about our prices, do allow me to point out that our pricing is comparable to similar properties in the area and we feel we provide good value given our location, free wifi, 24hour check in counter & cctv with free car park. So, we would like to express our thanks in advance for your kind understanding in this matter.
Additional information : since 2017 until June 2022, our rate was not increase but a new rate will effective on July 1st,2022 as our cost was increased.
Tips: Always contact direct to hotel to get a best rate and services
by A verified traveler from Cheras
Posted 2 Dec 2019
Good place to stay
by A verified traveler
Posted 6 Sep 2019
hotel condition not well maintain
Comment from Hotel Management
5 Oct 2019 by Ng, Team Management of Royale Hotel, Hotel Management
Hi there,
Thanks for your feedback ! We are in planning to do some touch up work as its our 3rd anniversary next year 2020. Management do notice the condition is going down but believe us, we are doing our best for your comfort stay with us.
Let us know during your next visit to Batu Gajah, we may offer our regular guest something diffrent ! See you again!
by A verified traveler
Posted 13 Aug 2019
Good.. clean and in town
Comment from Hotel Management
5 Oct 2019 by Team Royale hotel, Batu Gajah., Hotel Management
Hi Lisa !
Thank you for your feedback,
Your encouragement is our motivation！
by A verified traveler
Selesa
Posted 2 Jul 2019 on HotelsBilik bersih dan selesa, cuma kena tambahkan wangian untuk lebih menarik. Overall selesa dan berbaloi dengan harga.
by A verified traveler
Posted 25 Jun 2019
Comment from Hotel Management
3 Jul 2019 by RECEPTIONIST, Hotel Management
THANK YOU
by A verified traveler
Posted 25 Jun 2019
Amenities and cleanliness should be improved in certain rooms
Comment from Hotel Management
3 Jul 2019 by RECEPTIONIST, Hotel Management
THANKS FOR YOUR COMMENT, WE WILL MAKE AMENDMENT
by A verified traveler
Posted 11 Jun 2019
Fine 1 night stay, just that primer king room is connected to next door too. Only that was unpleasant. Otherwise, all fine
Comment from Hotel Management
18 Jun 2019 by RECEPTIONIST, Hotel Management
THANKS FOR YOUR FEEDBACK
