Ratings based on 86 Verified Reviews
3.0 Room cleanliness
3.5 Service & staff
3.6 Room comfort
3.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 4 Nov 2024
Comment from Hotel Management
5 Nov 2024 by Manager, Hotel Management
Hello Tanisha, Thank you for staying with us. We would appreciate it if you could provide us with more details about your experience, so that we can address any issues you may have encountered. We value your feedback and want to ensure that your future stays are more enjoyable.
by A verified traveler
Posted 15 Oct 2024
Once entering my room I noticed a strong cat Oder, the tv didn’t work nor did the lights in the bathroom..
Comment from Hotel Management
16 Oct 2024 by Manager, Hotel Management
Hello Keyera,We're sorry to hear about your experience. We appreciate your feedback and will pass this on for further review. We strive to address any issues promptly to ensure all guests have a comfortable stay. Your comments will assist us in enhancing our services for future guests.
by A verified traveler
Posted 14 Oct 2024
Price was economical but the wifi was terrible, the toilet ran almost all the time. Could not give me a ground floor for the first two days of a 7 day stay. In house tv Dish option less than desirable with no local or national live news coverage.
Comment from Hotel Management
16 Oct 2024 by Manager, Hotel Management
Hello Dan, We appreciate your feedback regarding your recent stay with us - our rates are indeed competitive. Rest assured, we have noted your observations on the Wi-Fi connectivity, toilet matter, room allocation, and TV options. Should you have any further concerns, please feel free to reach out to our management team.
by A verified traveler
Posted 11 Oct 2024
Comment from Hotel Management
13 Oct 2024 by Manager, Hotel Management
Hello howard,We appreciate you choosing to stay with us. If you have any concerns about your experience, please don't hesitate to contact us directly. We value your feedback and would love the opportunity to address any issues you may have encountered during your stay.
by A verified traveler
Posted 26 Sep 2024
Old & out dated, not clean. Bed felt like I was sleeping on the floor. Went to check out, the morning front desk lady had an attitude from the start, then I asked politely for a receipt ( I guess that was the icing on the cake to really upset her) she told me because I booked thru this app she couldn’t print one. I never heard of such an excuse. I’ve booked thru here a thousand times and every time the hotel would give me a receipt without even asking. Terrible place and service. idk how the city gives them an operating license.
Comment from Hotel Management
28 Sep 2024 by Manager, Hotel Management
Hello Ali,We are sorry to hear your experience did not meet your expectations. We appreciate your feedback and will address your concerns with the team. Our procedures may vary, and we apologize for any inconvenience caused during your stay. Thank you for bringing this to our attention.
by A verified traveler
Posted 17 Sep 2024
Was cheap, clean, polite staff
Comment from Hotel Management
20 Sep 2024 by Manager, Hotel Management
Hello BERNICEANN,We're glad to hear that you found our hotel to be affordable, well-maintained, and with friendly staff. We appreciate your feedback and hope to welcome you back for another enjoyable stay in the future.
by A verified traveler
Posted 20 Aug 2024 on Hotels
Comment from Hotel Management
22 Aug 2024 by Manager, Hotel Management
Hello Dominic, We're sorry to hear that your experience didn't meet your expectations. Please feel free to reach out to us with any feedback you may have from your stay. We value all guest input to improve our services.
by A verified traveler
Posted 18 Aug 2024 on Hotels
Comment from Hotel Management
18 Aug 2024 by Manager, Hotel Management
Hello Roger,We are pleased to hear that you had a fantastic stay with us! We look forward to welcoming you back soon for another excellent experience.
by A verified traveler
Posted 16 Aug 2024 on Hotels
Comment from Hotel Management
17 Aug 2024 by Manager, Hotel Management
Hello Guanita,Thank you for choosing to stay with us! We are delighted to hear that you had a fantastic experience at our hotel. We hope to welcome you back soon for another wonderful stay!
by A verified traveler
Posted 10 Aug 2024
Five night stay. We were in a non smoking room but there were ashtrays right outside the room so anytime someone would smoke, it would get pulled through the AC and the room would smell like smoke. We purchased an air freshener which was helpful.
Comment from Hotel Management
10 Aug 2024 by Manager, Hotel Management
Hello Kathy,Thank you for sharing your experience with us. We appreciate your feedback regarding the smoke smell near your room. We will make sure to address this with the appropriate team to prevent similar concerns in the future. Don't hesitate to reach out to our management team directly for further assistance.
