Ratings based on 867 Verified Reviews
2.6 Room cleanliness
3.1 Service & staff
2.9 Room comfort
2.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 5 Dec 2024
Comment from Hotel Management
16 Dec 2024 by Hasib, Hotel Management
Thank you for your feedback regarding your recent visit to our hotel and please accept our sincerest apologies for any inconvenience you experienced during your stay. Rest assured that these issues will be looked into. We value your comments and welcome the opportunity to serve you again
by A verified traveler
Posted 19 Nov 2024
Comment from Hotel Management
20 Nov 2024 by Hasib, Hotel Management
Thank you for choosing Trident Inn & Suites. We value your feedback and promise you to give our best service.
by A verified traveler
Posted 11 Nov 2024
General condition of room was just not good. Bathroom/shower was in rough shape. Fine for a quick crash for a night, but nothing more
Comment from Hotel Management
14 Nov 2024 by Hasib, Hotel Management
Thank you for your feedback regarding your recent visit to our hotel and please accept our sincerest apologies for any inconvenience you experienced during your stay. Rest assured that these issues will be looked into. We value your comments and welcome the opportunity to serve you again.
by A verified traveler
Posted 10 Nov 2024
bad
Comment from Hotel Management
14 Nov 2024 by Hasib, Hotel Management
Thank you for your feedback regarding your recent visit to our hotel and please accept our sincerest apologies for any inconvenience you experienced during your stay. Rest assured that these issues will be looked into. We value your comments and welcome the opportunity to serve you again.
by A verified traveler
Posted 29 Oct 2024
I did not like anything about this hotel. I will schedule that the hotel was dirty. Jobs was being stolen in the lobby right in front of the front desk. Cloak the room was dirty. The water was coming out brown. Dirty water the copy in the hallway was horrible. I was scared too I have never been that scared in my life.I have never experienced anything like that in my life.Me and my husband while believing it was very inconvenient.It was my birthday and it was horrible thanks to this hotel
Comment from Hotel Management
3 Nov 2024 by Hasib, Hotel Management
Thank you for choosing Trident Inn & Suites. We value your feedback and promise you to give our best service. Sorry to say you don't stay in our hotel. But you put review. Any way Thank you For Your False Review.
by A verified traveler
Posted 14 Oct 2024
It was alright
Comment from Hotel Management
16 Oct 2024 by Hasib, Hotel Management
Thank you for choosing Trident Inn & Suites. We value your feedback and promise you to give our best service.
by A verified traveler
Posted 13 Oct 2024
Rooms look nothing like the pics
Comment from Hotel Management
16 Oct 2024 by Hasib, Hotel Management
Thank you for choosing Trident Inn & Suites. We value your feedback and promise you to give our best service.
by A verified traveler
Posted 13 Oct 2024
Male employee at front desk was not in the right attitude. Floor was slippery, room smelled (musty), room did not look clean, and bathtub had peeling paint in it. I was not use to these type of conditions. I've never saw a hotel like this. It needs to be cleaned and remodeled up to date.
Comment from Hotel Management
13 Oct 2024 by Hasib, Hotel Management
Thank you for your feedback regarding your recent visit to our hotel and please accept our sincerest apologies for any inconvenience you experienced during your stay. Rest assured that these issues will be looked into. We value your comments and welcome the opportunity to serve you again
by A verified traveler from Baton Rouge
Posted 12 Oct 2024
It was terrible.
Comment from Hotel Management
13 Oct 2024 by Hasib, Hotel Management
Thank you for your feedback regarding your recent visit to our hotel and please accept our sincerest apologies for any inconvenience you experienced during your stay. Rest assured that these issues will be looked into. We value your comments and welcome the opportunity to serve you again
by A verified traveler
Posted 6 Oct 2024
The room had bugs that was dead in the bed inside the covers!!
Comment from Hotel Management
6 Oct 2024 by Hasib, Hotel Management
Thank you for your feedback regarding your recent visit to our hotel and please accept our sincerest apologies for any inconvenience you experienced during your stay. Rest assured that these issues will be looked into. We value your comments and welcome the opportunity to serve you again