Ratings based on 358 Verified Reviews
3.3 Room cleanliness
3.7 Service & staff
3.6 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 6 Jan 2025
by A verified traveler
Posted 21 Dec 2024
by A verified traveler
Posted 20 Dec 2024
by A verified traveler
Posted 20 Dec 2024
The staff of the hotel are very friendly and have no problem with them. My only concerns are of the insane roach problems, spiders, and mold. This is my second time staying there and I got sick the exact same way. My food was no good because roaches took it over during the night and are in the microwave and fridge. There’s mold somewhere in the room because I once I started to feel sick I tested the air and it was positive for it. Small spiders crawling inside. Shower head isn’t stable so when you try to adjust it the whole line moves shaking the wall. I had to sit my bags outside for a day to make sure nothing traveled with me but they got in my truck and had to bomb it. If they would take care of the bugs and mold this would be a very great place to stay. But I can’t do it again after that. Not trying to destroy the place but trying to raise the attention to them
by A verified traveler
Posted 13 Dec 2024
by A verified traveler
Posted 3 Dec 2024
It was very quiet and the receptionist came right away to fix our tv. Our room was clean and smelled nice.
by A verified traveler
Posted 23 Nov 2024
by A verified traveler
Posted 18 Nov 2024
J
by A verified traveler
Posted 11 Nov 2024
The room had a mold smell mixed with cigarettes. Bed was uncomfortable. Bathroom was not clean. Do not book here.
Comment from Hotel Management
11 Nov 2024 by Author, Hotel Management
Dear Guest,
Thank you for bringing this to our attention. We apologize for the unpleasant experience you had during your stay. This is certainly not the kind of experience we want our guests to have.
We have noted your concerns regarding the mold smell, uncomfortable bed, and unclean bathroom. Our team will investigate this matter immediately and take appropriate actions to ensure that such issues are resolved.
If there is anything else we can do to make it up to you or assist you further, please feel free to reach out to our dedicated team at guestsupport.na@oyorooms.com. We value your feedback and would love the opportunity to make things right.
Once again, apologies for any inconvenience caused.
Warm regards,
Team OYO
by A verified traveler
Posted 7 Nov 2024
Didn't like the holes in the carpets in the bathroom and the fact that the toilet was loose so every time you sat on it it went bang
Comment from Hotel Management
12 Nov 2024 by Lisa , Hotel Management
Hey, James! Thank you so much for rating us positively. As per the feedback, we can see that you are not completely satisfied with our services, we have notified the concern with our significant team to ensure a comfortable stay in the future. Regards, Lisa
