Ratings based on 277 Verified Reviews
3.3 Room cleanliness
3.7 Service & staff
3.4 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 22 Nov 2024
by A verified traveler
Posted 16 Nov 2024
Love this hotel
Comment from Hotel Management
21 Nov 2024 by Lisa , Hotel Management
Hey, Rodney! Pleased to know you had an awesome stay with us. This is something which always encourages us to serve you even better. Looking forward to hosting you soon. Regards, Lisa
by A verified traveler
Posted 16 Nov 2024
Had an amazing stay
Comment from Hotel Management
21 Nov 2024 by Lisa , Hotel Management
Heartfelt thanks for saying that, Rodney! This adds more responsibilities to our shoulder to ensure that your journey in the future is nothing more than fantastic. Regards, Lisa
by A verified traveler
Posted 8 Nov 2024
Comment from Hotel Management
12 Nov 2024 by Lisa, Hotel Management
Hi, John! Thank you for spending your valuable time to rate us. We will surely put in our continuous efforts to improve our services to ensure a better experience in the future. Regards, Lisa
by A verified traveler
Posted 2 Nov 2024
Room had dirty diapers from the guest before still behind the TV the roaches was out of control and the manager is rude
Comment from Hotel Management
7 Nov 2024 by Lisa, Hotel Management
Sorry for the trouble caused, Chris! Thanks for notifying us and we will surely work towards a better guest experience in the future. Regards, Lisa
by A verified traveler
Posted 31 Oct 2024
Our room had roaches and old food on the floor
Comment from Hotel Management
7 Nov 2024 by Lisa, Hotel Management
Apologies for the inconvenience caused, Chris! We have marked a note for the experience you had with us to ensure your next stay is pleasant. Wish you a wonderful day ahead. Regards, Lisa
by A verified traveler
Posted 13 Oct 2024
This was one of the nastiest experiences we’ve had in 30 years of travel. We just needed a clean bed while traveling and the room was filthy. AC didn’t work - was told to turn it on and off - which was ridiculous and also didn’t work. Towels were basically threadbare. Comforter was well holed. Mattress had mildew and mould all over it. Mould in the corners of the room. AC was covered in thick dust and dirt. Picture frame was falling apart and missing bottom of frame. The room was a disaster. Parking lot was like a carnival ride with all the potholes.
Stay away.
Comment from Hotel Management
15 Oct 2024 by Lisa, Hotel Management
We are sorry for the inconvenience, John! We can understand that your stay did not meet your expectations. Do not worry we will strive hard to serve better. Do give us another opportunity and we will ensure that you experience the comfort and hospitality we are known for. Hope to welcome you soon. Regards, Lisa
by A verified traveler from BENTON
Posted 13 Oct 2024
The property was run down and unsafe. They gave my room away well after checking in as I later returned not to have a room. Don’t stay there.
Comment from Hotel Management
15 Oct 2024 by Lisa, Hotel Management
Hi, William! Sorry for the trouble faced. We have duly noted your feedback and will ensure better services in the future. Have a nice day ahead :) Regards, Lisa
by A verified traveler
Posted 7 Oct 2024
Y'all the best
Comment from Hotel Management
13 Oct 2024 by Tim, Hotel Management
Hi, Shadreka! Thank you very much for being with us. Looking forward to your continued love and support. Regards, Tim
by A verified traveler
Posted 22 Sep 2024
Cancelled my reservation
Comment from Hotel Management
13 Oct 2024 by Tim, Hotel Management
Apologies for the problems you had faced, John! We have made a note of your experience this time. Rest assured, we will strive in the future to ensure a great stay with us. Regards, Tim
