Ratings based on 982 Verified Reviews

4.6 out of 5
95% of guests recommend
4.7 Room cleanliness
4.8 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted 24 Nov 2024
The hotel was conveniently located for walking in to town which was a 5 to 6 minute walk. The hotel could do with some TLC as it did look a little shabby in our room. The carpet had stains, the curtains had water damage and it looked like there’d been a small leak in the bathroom as the wood was damaged. Also the outside of the building could do with being jet washed. The staff were all very polite and helpful and the breakfast was great.
3 out of 5
by A verified traveler

Posted 3 Nov 2024
Comment from Hotel Management
6 Nov 2024 by Kara, Hotel Management
Dear Jo, Thank you for taking the time to review your visit to the guesthouse. We look forward to welcoming you again in the future.
5 out of 5
by A verified traveler

Posted 28 Oct 2024
Everything was great
Comment from Hotel Management
6 Nov 2024 by Kara, Hotel Management
Dear Anthea, Thank you for taking the time to review your visit to the guesthouse. I am so pleased to see that all aspects of your visit were as expected. I will of course pass on your feedback to the team, and we look forward to welcoming you again in the future.
4 out of 5
by A verified traveler

Posted 27 Oct 2024
Lovely building and in excellent location.
3 out of 5
by A verified traveler

Posted 20 Oct 2024
Firstly the staff were excellent. All very attentive, we were shown to our room by reception and servers at breakfast were lovely. However, the property while clean was pretty tired. Needs some investment to bring it up to it’s so called 5 stars which it definitely is not - outside of the property needs a good jet wash. Thought it was very expensive for room only and then breakfast was another £16 each and using the car park £10 a day was disappointing. Wouldn’t stay again but again staff very good
5 out of 5
by A verified traveler

Posted 18 Oct 2024
One of the nicest hotel rooms we've ever experienced. Extremely roomy and comfortable. Easy 15 minute walk downtown.
4 out of 5
by A verified traveler

Posted 17 Oct 2024
Good location, clean and very comfortable, good value for money.
5 out of 5
by A verified traveler

Posted 12 Oct 2024
A charming location with lovely room overlooking the Thames
5 out of 5
by A verified traveler from Aurora

Posted 11 Oct 2024
Enjoyed our stay in the Abby room. Large room with comfy bed. Quiet. Nice shower. Close to key sites downtown. Easily walkable. Staff was very pleasant and helpful. We were able to leave car and walk around in am before departing by noon. Would definitely stay again.
5 out of 5
by A verified traveler

Posted 10 Oct 2024
We thoroughly enjoyed our stay at the Ayrlington. The staff were most welcoming and accommodating. The room was lovely and the most spacious we've had in all of England, anywhere. The shower was incredible! The room was also incredibly quiet and we slept really well. We would definitely stay here again.