Ratings based on 636 Verified Reviews
4.0 Room cleanliness
4.3 Service & staff
3.8 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler from austral
Posted 3 Nov 2024
Room was very outdated and in very poor condition. Water stains and rust marks all over ceiling and cracks in walls and ceiling . Bed was very uncomfortable and old. Window shutters and furntiure dusty.
Comment from Hotel Management
9 Nov 2024 by Guest Services , Hotel Management
Hi Robyn,Thank you for choosing to stay with us and for your feedback, we have taken it on board and are looking into it.
by A verified traveler
Posted 17 Oct 2024
Good place
Comment from Hotel Management
23 Oct 2024 by Panorama Reception, Hotel Management
Thank you so much Sue!Look forward to seeing you another time.
by A verified traveler
Posted 14 Oct 2024
Excellent location, rooms were great!
Comment from Hotel Management
23 Oct 2024 by Panorama Reception, Hotel Management
Thanks so much Simon!Hope to see you again.
by A verified traveler
Posted 21 Sep 2024
We were blown away by the friendliness of the staff the great food, very reasonable drinks prices and our spacious room. Special thanks to Cisco, the manager, who went out of his way to make us feel welcone. This is a must do accommodation.
Comment from Hotel Management
8 Oct 2024 by Panorama Reception, Hotel Management
Thank you so much for the lovely feedback and we are so glad you enjoyed your stay.
by A verified traveler
Posted 27 Aug 2024
Great for family and short term stay
Comment from Hotel Management
27 Aug 2024 by Panorama Reception, Hotel Management
Thank you so much Ben!Hope to see you again.
by A verified traveler
Posted 23 Aug 2024
Close to everything! Dining options on site and right down the street. Easy walk to nearby cafes and into town. Friendly staff. Guest laundry and vending machines too, which was very handy. Room was quite small but tidy and OK for the price.
Comment from Hotel Management
27 Aug 2024 by Panorama Reception, Hotel Management
Thanks so much Amy! So happy to hear you enjoyed your stay and we look forward to seeing you another time.
by A verified traveler
Posted 22 Aug 2024 on Hotels
Comment from Hotel Management
23 Aug 2024 by Guest Services , Hotel Management
We are very sorry to hear you thought your stay was terrible. Is there anything we can do to do improve in the future.
by A verified traveler
Posted 10 Aug 2024 on Wotif
This is our second stay , will stay again due to its convenience
Comment from Hotel Management
16 Aug 2024 by Guest Services , Hotel Management
Thank you Carolyn we look forward to welcoming you back.
by A verified traveler
Posted 5 Aug 2024 on Hotels
Great place, rooms were dated but clean and comfortable. Food options on site was great for us, no problem checking in late either - would stay again.
Comment from Hotel Management
16 Aug 2024 by Guest Services , Hotel Management
Hi Susan,Thank you for your great review, we look forward to welcoming you back in the future.
by A verified traveler
Posted 30 Jul 2024
Comment from Hotel Management
20 Aug 2024 by Guest Services , Hotel Management
Thank you for your 4/5 rating.
