Ratings based on 391 Verified Reviews
3.8 Room cleanliness
4.0 Service & staff
4.0 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 7 Nov 2024
This property has been sold. No more breakfast or pool. We were disappointed by that.
Clean and quiet. Comfortable bed.
Comment from Hotel Management
9 Nov 2024 by Manager, Hotel Management
Hello Ann, We're pleased to hear you found the accommodations clean, comfortable, and quiet during your stay. We understand your disappointment regarding the changes to breakfast and pool amenities. Your feedback is valuable for future improvements. Thank you for sharing your experience with us.
by A verified traveler
Posted 3 Nov 2024
Front desk very friendly and helpful
Comment from Hotel Management
5 Nov 2024 by Manager, Hotel Management
Hello Reegan,We appreciate your kind words regarding our front desk team. It is our priority to provide exceptional service to all our guests. If you have any further feedback to share, please don't hesitate to reach out to our management team directly.
by A verified traveler
Posted 1 Nov 2024
Everything was excellent except for having to revalidate my room card
Once they figure that out they'll be 5 star
Comment from Hotel Management
3 Nov 2024 by Manager, Hotel Management
Hello Jeffrey,Thank you for your feedback. We appreciate your compliments and will address the room card validation process to enhance your future experiences with us. We hope to welcome you back for a truly seamless stay.
by A verified traveler
Posted 27 Oct 2024
Comment from Hotel Management
29 Oct 2024 by Manager, Hotel Management
Hello Victor D,We are stirred to hear that you had a wonderful stay with us! If you have any more feedback to share, please don't hesitate to reach out to us directly. We look forward to welcoming you back soon for another great experience!
by A verified traveler
Posted 26 Oct 2024
Comment from Hotel Management
29 Oct 2024 by Manager, Hotel Management
Hello George, Thank you for taking the time to complete our survey! We want you to know that your feedback and rating of our hotel is of utmost importance to us. We would appreciate it if you could kindly reach out to us directly with any specific feedback you may have, so that we may address your concerns accordingly. On behalf of our entire staff, we thank you for your business and we hope to see you again when your travels bring you back to the area!
by A verified traveler
Posted 26 Oct 2024
Very friendly staff. Great room very clean
Comment from Hotel Management
27 Oct 2024 by Manager, Hotel Management
Hello Pauline,We are delighted to hear that you had a positive experience with our friendly staff and enjoyed a clean room during your stay. Your feedback is valuable to us, and we hope to welcome you back in the future for another enjoyable stay.
by A verified traveler
Posted 23 Oct 2024
Clean and good for price
Comment from Hotel Management
25 Oct 2024 by Manager, Hotel Management
Hello Keshia,We're glad to hear you found our hotel clean and a good value for money. Please feel free to share any further feedback with our management team. Your input is valuable to us for continuous improvement.
by A verified traveler
Posted 18 Oct 2024
The storm drain in the parking lot is sunk in and needs replacement
Comment from Hotel Management
19 Oct 2024 by Manager, Hotel Management
Hello Jeffrey, Thank you for bringing this to our attention. We value all feedback from our guests and will address this issue promptly to ensure a pleasant experience for our future visitors. Your feedback helps us improve our facilities for everyone's convenience and safety.
by A verified traveler
Posted 15 Oct 2024
Linens were dirty, lift is horrible and had a smell. Lobby had a stench, room itself had a weird smell. Had to adjust as there was no option left.
Found lady bugs in room, hair on towels and bedsheets.
House keeping cleaned the next day and made it bearable to stay. We used the place just to sleep at night.
Comment from Hotel Management
16 Oct 2024 by Manager, Hotel Management
Hello Anuradha,We appreciate your feedback on your recent stay with us. Your comments have been noted and will be shared with the relevant departments for further review. Your satisfaction is important to us, and we strive to provide a comfortable experience for all our guests. If you have any additional concerns, please do not hesitate to reach out to our management team for further assistance.
by A verified traveler
Posted 14 Oct 2024
Had a great stay here - rooms were great, bed was comfy & staff was very friendly. It’s definitely an older building, but still kept clean. Breakfast options were okay.
Comment from Hotel Management
16 Oct 2024 by Manager, Hotel Management
Hello Suba, We are delighted to hear that you had a great stay with us! We are pleased that you found the rooms comfortable and enjoyed the friendly service. Our team works hard to maintain cleanliness despite the age of the building. We appreciate your feedback on the breakfast options and will take it into consideration for future improvements. Thank you for choosing to stay with us and we hope to welcome you back again soon!
