Ratings based on 382 Verified Reviews
4.3 Room cleanliness
4.7 Service & staff
4.2 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler from Eagle Mountain
Posted 17 Nov 2024
Having parking onsite was really convenient. The bed and breakfast was very quaint and comfortable.
by A verified traveler
Posted 15 Nov 2024
Dingy and dirty. Not recommended at all. In fact couldn’t stay here.
by A verified traveler
Posted 19 Oct 2024
My son and i enjoyed our stay..but we found the beds abit to hard .
Many thanks though...it was a lovely building ...we would stay with you again .😁
Comment from Hotel Management
20 Oct 2024 by Author, Hotel Management
Dear Guest,
Thank you for choosing OYO Rooms for your stay. We are glad to hear that you and your son enjoyed your stay with us. We appreciate your feedback regarding the firmness of the beds, and we will take it into consideration to improve our services.
We are delighted to know that you found our building lovely, and we would love to welcome you back again in the future. If you need any further assistance, please feel free to reach out to us at guestsupport.na@oyorooms.com.
Warm regards,
Team OYO
by A verified traveler
Posted 15 Oct 2024
This was such a lovely hotel. It is a little further out, but the bus stops right across the street and is a 10 minute drive to the Bath Abbey. You could also probably walk it in 30 minutes.
Comment from Hotel Management
16 Oct 2024 by Author, Hotel Management
Dear Guest,
Thank you for taking the time to share your kind feedback. We're glad to hear that you found our hotel lovely and conveniently located near a bus stop. A quick drive or a leisurely walk to Bath Abbey sounds like a great way to explore the area. Should you require any further assistance, please don't hesitate to reach out to us at guestsupport.na@oyorooms.com.
Best regards,
Team OYO
by A verified traveler
Posted 6 Oct 2024
The manager was very accommodating when we arrived late. No fuss.Beautiful period room.
Perhaps some areas of tiredness in the room. Like the carpet but it was clean and the bed was very comfortable.
Fantastic view.
Short distance from the bus stop. Free parking.
Comment from Hotel Management
9 Nov 2024 by Lisa, Hotel Management
Hi, Fiona! Thank you very much for your wonderful rating. When we see visitors enjoying our services, it gives us tremendous satisfaction. Keep allowing us to host you and we will make every effort to keep this smile forever. Regards, Lisa
by A verified traveler
Posted 23 Sep 2024
by A verified traveler
Posted 4 Sep 2024
Very tired looking,
A very lumpy bed and bedding
Comment from Hotel Management
13 Oct 2024 by Lisa, Hotel Management
We are sorry for the inconvenience caused to you, Cherie! We will surely look into this issue and will put our best efforts to enhance your experience. Regards, Lisa
by A verified traveler
Posted 27 Aug 2024
A quaint country hotel full of British charm.
Comment from Hotel Management
13 Oct 2024 by Lisa, Hotel Management
Thank you for the pleasing feedback, James! We will put in our continuous efforts to provide consistent service every time. Regards, Lisa
by A verified traveler
Posted 26 Aug 2024
Good locatuon, nice size room
Comment from Hotel Management
13 Oct 2024 by Lisa, Hotel Management
Hi, Andy! Your kind words of appreciation always motivate us. We wish you an amazing day ahead! Regards, Lisa
by A verified traveler
1* at best
Posted 15 Aug 2024 on HotelsThe photos on the site look like the building has old building charm, in reality it is run down and money needs to be spent to stop it from being totally ruined
Broken windows, shower head disgusting, windows don’t stay open, bed and pillows very soft and very lumpy
Comment from Hotel Management
13 Oct 2024 by Lisa, Hotel Management
Apologies for the inconvenience caused, Graham! We have marked a note for the experience you had with us to ensure your next stay is pleasant. Wish you a wonderful day ahead. Regards, Lisa
