Ratings based on 530 Verified Reviews
4.8 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 29 Oct 2024
Evening meals were I thought limited and quite costly as sides were extra. Breakfast however was great with excellent service. On the whole lovely hotel and convenient apart from limited and costly parking.
by A verified traveler
Posted 23 Sep 2024
The Guesthouse made our trip to Bath. The location is excellent, close to everything while still being on a quiet street. The staff were kind and generous and the room had a very cozy, homey feel. I will definitely stay at a Guesthouse property again.
by A verified traveler
Posted 21 Sep 2024
by A verified traveler
Posted 16 Sep 2024
Great location! Walkable to everything, good reataurant & bar, friendly staff
by A verified traveler
Posted 11 Sep 2024
Great stay - really comfortable room, staff were super helpful and the complementary snack bar was an absolute bonus. Within 5 mins walking distance to the centre of Bath. Would highly recommend!
by A verified traveler
Posted 11 Sep 2024
We have loved staying at Guest House before. The staff are wonderful, beautiful decor and spa is great. We booked a Henrietta room to give us more space and a large bathroom as we were travelling with our baby but unlike the other rooms we had stayed in previously our room (room 10) was two small rooms which were both quite small and cramped. With our 1 year old this was tricky. The bathroom was very small with a fixed shower screen so very hard to bath a child. The travel cot could not fit next to our bed so had to keep in another room and was in easy reach of lots of hazards which didn’t feel great. Not much space for buggy in the room unlike other rooms we’ve stayed in. Some of the furnishings also needed a clean or refresh. The tepee and Yoto were a lovely touch and our daughter enjoyed playing. Would recommend guest house but did not feel this room was a Henrietta level room and a different room would be better with an infant.
Comment from Hotel Management
11 Sep 2024 by Will, Hotel Management
Hi Alanya,Thank you for taking the time to give feedback on your stay at No.15, I'm sorry to hear that the experience was not as it should have been. I appreciate that the stark difference between the two types of rooms in the Henrietta category makes it difficult to know what to expect. We have therefore now split the category into Henrietta Junior Suites (the type you stayed in this time, with the separate lounge space) and Large Guest Rooms (the type that you stayed in before). Hopefully this will make it much clearer in future!Thanks again for your constructive feedback, I hope we will be able to welcome you back in the future.Kind Regards,Will
by A verified traveler
Posted 2 Sep 2024
by A verified traveler
Posted 30 Aug 2024
by A verified traveler
Posted 30 Aug 2024
by A verified traveler
Posted 29 Aug 2024 on Hotels
Was lovely hotel and staff were so friendly and helpful
